Residential Service Associate

24 hours ago


Nashville, Tennessee, United States Highgate Hotels Full time

We are seeking a highly motivated and detail-focused Residential Service Associate to join our team at The Joseph Nashville, a Luxury Collection Hotel. As a key member of our housekeeping team, you will play a vital role in ensuring the highest standards of cleanliness and service excellence for our guests.

Your responsibilities will include cleaning and maintaining public spaces, reporting maintenance issues, and providing exceptional guest service. You will also have the opportunity to work collaboratively with other departments to deliver seamless service experiences.

About the Job

  • Clean and maintain public areas, including lobbies, corridors, and lounges
  • Respond promptly to guest requests and concerns
  • Work effectively with colleagues to achieve common goals
  • Maintain a clean and safe working environment

Qualifications

  • High school diploma or equivalent required; prior experience in housekeeping or a related field preferred
  • Able to lift/push/pull up to 50 lbs.
  • Physically active and able to walk, bend, twist, squat, reach, and stand for long periods
  • Excellent communication and interpersonal skills

Benefits

  • Competitive salary: $28,000 - $38,000 per year, based on experience
  • Medical/Dental/Vision insurance
  • 401K plan with employer matching
  • Paid Time Off (PTO)
  • Free meals during work hours
  • Discounted room benefits


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