Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Application Support Specialist to join our team at DSE and WS Media. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Respond to customer support and service call requests in a timely and professional manner.
- Open and escalate tickets with vendor support groups, and follow to completion.
- Maintain accurate and up-to-date records of customer interactions and support activities.
- Document change management process and production changes as necessary.
- Collaborate with team members to propose solutions and resolve technical issues.
- Strive to minimize total systems cost while maximizing production efficiency.
- Use leadership skills to diagnose and assist with complex technical issues.
- Strong technical skills and knowledge of Windows features and domain membership.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong attention to detail and ability to maintain confidentiality.
- Adherence to company policies and procedures.
- Deliver excellent customer service and support the company philosophy, goals, and objectives.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Travel is expected to be around 20% with mileage fully reimbursed.
Protect Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations.
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Technical Support Specialist
1 week ago
Sarasota, Florida, United States DSE and WS Media Full timeJob SummaryWe are seeking a highly skilled Technical Application Support Specialist to join our team at DSE and WS Media. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key ResponsibilitiesRespond to customer support requests and service calls in a timely and...
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Technical Application Support Specialist
2 weeks ago
Sarasota, Florida, United States DSE and WS Media Full timeJob SummaryWe are seeking a highly skilled Technical Application Support Specialist to join our team at DSE and WS Media. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and professional...
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Technical Support Specialist II
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Technical Support Specialist II
2 days ago
Sarasota, Florida, United States Boar's Head BrandFrank Brunckhorst Co., LLC Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist II to join our team at Boar's Head Brand/Frank Brunckhorst Co., LLC. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our employees and customers.Key ResponsibilitiesInvestigate and resolve technical issues...
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Contract Support Specialist
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IT Support Professional
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Sarasota, Florida, United States DSE and WS Media Full timeJob OverviewAt DSE and WS Media, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and professional...
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Administrative Support Specialist
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Administrative Support Specialist
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