High-Tech Printing Solutions Specialist

7 days ago


Houston, Texas, United States Thomas Printworks Full time

We are seeking a highly skilled High-Tech Printing Solutions Specialist to join our team at Thomas Printworks. As a key member of our team, you will play a vital role in maintaining and servicing state-of-the-art printing equipment.

Job Overview

This is a full-time position with a competitive salary range of $65,000 - $85,000 per year, based on education and experience. We offer an excellent benefits package that includes comprehensive health insurance, paid time off, and opportunities for professional growth and training.

Key Responsibilities:
  • Repair & Maintenance: Diagnose and repair large and small-format printing equipment, including plotters, inkjets, printers, and scanners.
  • Preventive Maintenance: Conduct scheduled maintenance to ensure equipment runs smoothly and efficiently.
  • Service Contracts: Fulfill duties outlined in service agreements, ensuring timely and quality service delivery.
  • Documentation: Prepare detailed service reports for both internal and external service calls.
  • Equipment Delivery: Coordinate and assist in the delivery and installation of equipment at customer locations.
Required Skills & Qualifications:
  • A high school diploma or equivalent (GED) is required.
  • Experience with office equipment repair and preventive maintenance, preferably with large-format printing equipment.
  • Strong customer service skills with a commitment to delivering a great experience.
  • A valid driver's license, personal vehicle, and required insurance coverage with a clear driving record.
  • The ability to lift up to 50 pounds; occasional handling of items up to 100 pounds with assistance.
Benefits:
  • Comprehensive Health Benefits Package: We pay 75% of employee medical premium.
  • Paid Time Off: Enjoy a generous paid time off policy.
  • Employee Discounts: Take advantage of exclusive discounts on printing services.
  • 401(k) with Company Match: Contribute to your retirement savings with our matching program.


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