Senior Store Manager at CNH Group Crumbl Cookies

7 days ago


Newtown Square, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full time

As a Shift Lead at our Crumbl Cookies Newtown Square location, you will play a key role in ensuring the smooth operation of our store. You will be responsible for leading shifts, managing mix plans, solving customer issues, and managing store openings and closings.

We are looking for an experienced retail leader with previous leadership experience, preferably in a QSR environment. If you have a passion for delivering exceptional customer service, leading high-performing teams, and driving sales growth, we encourage you to apply.

About the Role:

  • Lead shifts of 1-4 team members, ensuring seamless execution of operational procedures
  • Manage mix plans, inventory, and supplies to meet customer demand
  • Solve customer complaints and resolve issues promptly
  • Participate in store opening and closing procedures

Benefits:

  • Average salary: $22-$28/hour (includes $3 guarantee minimum tip)
  • 401(k) matching program
  • Telehealth plan
  • Up to 80 hours of PTO per year
  • Employee discounts
  • Closed Sundays

Requirements:

  • Previous retail leadership experience (QSR experience preferred)
  • At least 18 years old (required to operate kitchen equipment)
  • Available to work at least 3 Friday or Saturday shifts per month
  • Available to open or close store at least 2 days per week
  • Completion of Food Handlers certificate within 1 week of hire

This is a great opportunity to join a fast-paced, fun environment with plenty of learning opportunities, room for advancement, and flexible scheduling options. Apply now if you are passionate about delivering exceptional customer service and leading high-performing teams


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