Airport Customer Experience Manager
2 weeks ago
As the Airport Customer Experience Manager at American Airlines, you will lead a team of professionals responsible for ensuring a high-performing operation at our airport locations. Your primary focus will be on driving operational excellence, creating an environment that cares for frontline team members, and celebrating team successes.
Key Responsibilities- Develop and implement strategies to drive operational excellence and improve customer satisfaction.
- Lead and engage frontline team members to deliver exceptional customer service and ensure a safe, efficient operation.
- Support teams in creating a safe, reliable operation while delivering an elevated customer experience.
- Collaborate with cross-functional teams to ensure seamless operations and effective communication.
- Mentor and develop team members to enhance their skills and advance their careers.
- High School diploma or equivalent required; 2 years of experience leading others preferred.
- Previous airport customer service experience is a plus.
- Strong decision-making skills, ability to work independently, and excellent communication skills required.
As an American Airlines team member, you will enjoy a range of benefits, including:
- Travel perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
- Health benefits: Access comprehensive health, dental, prescription, and vision benefits on day one.
- Wellness programs: Enhance your physical and mental well-being with our wellness programs.
- 401(k) program: Available upon hire, with employer contributions after one year.
At American Airlines, we celebrate diversity and inclusion. Our Employee Business Resource Groups promote connection, growth, and innovation. Join a community that values your unique perspective and helps you reach your full potential.
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Airport Experience Manager
4 weeks ago
Pittsburgh, Pennsylvania, United States Airport Authority Full timeJob Title: Employee Experience ManagerAt Allegheny County Airport Authority, we're committed to creating meaningful travel experiences in the aviation industry. As a key member of our team, you'll play a vital role in shaping the future of our organization.Job SummaryThe Employee Experience Manager will oversee the organizational performance review cycle,...
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Airport Operations Driver
4 weeks ago
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Sustainability Manager
4 weeks ago
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Geospatial Systems Manager
3 weeks ago
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Full-Stack Web Development Manager
4 weeks ago
Pittsburgh, Pennsylvania, United States Airport Authority Full timeJob OpportunityWe are seeking a highly skilled Full-Stack Web Development Manager to join our team at the Allegheny County Airport Authority. As a key member of our crew, you will be responsible for overseeing the development and maintenance of our WordPress websites, ensuring high performance, security, and scalability.Key ResponsibilitiesDevelop and...
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Full-Stack Web Development Manager
4 weeks ago
Pittsburgh, Pennsylvania, United States Airport Authority Full timeJob OverviewThe Allegheny County Airport Authority is seeking a highly skilled Full-Stack Web Development Manager to oversee the development and maintenance of our WordPress websites. As a key member of our team, you will be responsible for ensuring the high performance, security, and scalability of our websites.Key Responsibilities:Develop and maintain...
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Airport Operations Manager
2 weeks ago
Pittsburgh, Pennsylvania, United States Worldwide Flight Services Full timeAbout WFSWorldwide Flight Services is a leading provider of airport ground handling services, and we're seeking a highly skilled and experienced professional to join our team as a Cargo Services Supervisor.Job SummaryThe successful candidate will be responsible for overseeing all aspects of a cargo operation, including managing, coordinating, and controlling...
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Airport Fleet Driver
4 weeks ago
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Airport Curbside Check-in Agent
3 weeks ago
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Airport Security Officer
4 weeks ago
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Airport Lounge Attendant
3 weeks ago
Pittsburgh, Pennsylvania, United States SodexoMAGIC Full timeClub Attendant Job DescriptionSodexoMAGIC is seeking a skilled Club Attendant to join our team at the American Airlines Admirals Club in Pittsburgh International Airport. As a Club Attendant, you will provide exceptional customer service to our members and guests, ensuring a memorable experience in our airport lounge.Responsibilities:Greet and seat customers...
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Airport Lounge Attendant
4 weeks ago
Pittsburgh, Pennsylvania, United States Hyde Park Hospitality Full timeJob SummaryThe Airport Lounge Attendant is responsible for providing exceptional customer service to passengers and guests in a fast-paced, dynamic environment. This role requires a strong ability to multitask, work independently, and maintain a clean and organized workspace.Key Responsibilities:Provide exceptional customer service to passengers and...
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Stationary Engineer
4 weeks ago
Pittsburgh, Pennsylvania, United States Airport Authority Full timeJob Title: Stationary EngineerJoin the Allegheny County Airport Authority team as a Stationary Engineer and play a crucial role in maintaining the airport's infrastructure. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our stationary equipment, including diagnostics, repairs, and maintenance.Key...
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Airport Lounge Cleaner
3 weeks ago
Pittsburgh, Pennsylvania, United States Hyde Park Hospitality Full timeJob Summary: We are seeking a skilled Facilities Maintenance Associate to join our team at Hyde Park Hospitality. This role is responsible for maintaining the cleanliness and organization of our airport lounge facilities.Key Responsibilities:Perform a full range of cleaning duties, including restrooms, trash removal, and furniture cleaning.Assist with...
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Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Fairfield Pittsburgh Airport Full timeJob Summary:Full-time or part-time opportunities availableFlexible scheduling to accommodate your needsAs a Front Desk Representative at Fairfield Pittsburgh Airport, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay. Your responsibilities will include:Key Responsibilities:Registering...
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Airport Concessionaire Associate
4 weeks ago
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Airport Security Officer
3 weeks ago
Pittsburgh, Pennsylvania, United States ACTS-Aviation Security Inc Full timeCompany OverviewACTS-Aviation Security Inc is a leading provider of aviation security solutions, operating in 23 countries with over 16,000 professionals. Our mission is to be the most trusted aviation security provider in the United States, ensuring the safety and security of airports and air transportation networks.Compensation and BenefitsAs an Airport...
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Airport Lounge Cleaner Position
3 weeks ago
Pittsburgh, Pennsylvania, United States Hyde Park Hospitality Full timeJob Summary: The Cleaner is responsible for maintaining a clean and orderly environment in the lounge operations at The Club lounge in Pittsburgh International Airport. This includes ensuring that lounge specified areas are kept clean and sanitized to meet guest satisfaction and compliance with sanitation regulations.Key Responsibilities:Clean rooms,...
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Airport Concessionaire Team Member
4 weeks ago
Pittsburgh, Pennsylvania, United States Paradies Lagardère Full timeUnlock Your Career PotentialYour career deserves more opportunities, and we're here to provide them. As a Paradies Lagardère team member, you'll be part of a dynamic and innovative airport concessionaire that's passionate about delivering exceptional customer experiences.Why Work with Us?Career Advancement Opportunities: We believe in investing in our team...
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Airport Coffee Shop Barista
3 weeks ago
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