NimbleRx Success Coordinator

14 hours ago


Redwood City, California, United States NimbleRx Full time
NimbleRx Career Opportunities

We are seeking a motivated and experienced Client Partner to join our team in Redwood City. The ideal candidate will have a strong background in account management, partner/customer success, and sales.

Job Summary

The Client Partner will be responsible for training and managing a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance.

Key Responsibilities
  • Effectively train and manage a book of business of Nimble pharmacy partners
  • Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
  • Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
  • Develop durable relationships with owner(s) and staff of partner pharmacies to provide front-line support
  • Connect with Engineering, Product, and Operations to bring technical expertise to partners
Requirements
  • 3+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, sales
  • Proactive and confident partner guidance through new Nimble processes
  • Positive attitude and ability to work in a fast-paced, constantly evolving environment
  • Excellent verbal and written communication skills
  • Pharmacy experience highly preferred, but not required
  • Bachelor's degree
What We Offer
  • Competitive salary: $70,000-$80,000 per year (base salary plus commission)
  • Medical/Dental/Vision/401K package that fits your needs
  • Generous Vacation Policy - work hard and take time when you need it
  • 11 Paid Holidays
  • Work out of our HQ in beautiful downtown Redwood City

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