Building Automation Service Manager

3 weeks ago


Little Rock, Arkansas, United States Jobot Full time

Service Manager for Building Automation Systems

At Jobot, we're seeking a skilled Service Manager to lead our team of HVAC controls and building automation technicians. As a key member of our service department, you'll be responsible for managing day-to-day operations, providing technical support, and ensuring quality service to our clients.

Key Responsibilities:
• Lead, mentor, and manage a team of HVAC controls and building automation technicians
• Oversee service projects, ensuring timely and efficient completion while maintaining the highest quality standards
• Provide expert-level troubleshooting, diagnostics, and support for complex building automation and HVAC control systems
• Coordinate and schedule service calls, preventive maintenance, and emergency repairs to ensure prompt customer response
• Collaborate with sales and project teams to support service upgrades and system enhancements
• Ensure compliance with industry regulations, safety standards, and company policies
• Maintain and build strong customer relationships by providing technical solutions and ensuring customer satisfaction
• Train and develop service technicians, promoting continuous learning and professional growth
• Monitor service performance, reporting on key metrics such as response times, customer feedback, and project completion rates

Qualifications:
• 5+ years of field experience in building automation, HVAC controls, or related services
• Proven leadership skills with experience managing service teams or technicians
• Strong knowledge of building automation systems (BAS) and HVAC control systems
• Excellent troubleshooting skills and ability to resolve complex technical issues
• Familiarity with popular building automation platforms (e.g., Tridium, Siemens, Johnson Controls)
• Ability to manage multiple priorities and work under pressure in a fast-paced environment



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