Customer Service Representative

4 weeks ago


Orange, Connecticut, United States U-Haul Full time
Job Summary:

U-Haul is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met. You will work closely with our team to provide assistance with U-Haul products and services, use smartphone-based technology to manage rentals and inventory, and perform various tasks to maintain our equipment and facilities.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment
  • Answer customer questions and provide education on products and services
  • Prepare rental invoices and accept equipment returns
  • Install hitches and trailer wiring
  • Fulfill other duties as assigned

Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear. The work requires physical exertion, including long periods of standing, moving around, and lifting equipment weighing at least 50 pounds.

U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance and prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental and Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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