Debt Recovery Specialist
4 weeks ago
Credit Control LLC is a leading collection agency seeking a skilled Debt Recovery Specialist to join our team. As a key member of our team, you will be responsible for collecting debts from clients and ensuring timely payments.
We offer a competitive hourly rate, a lucrative bonus structure, and eligibility for monthly contests. Our clients include the nation's most significant financial institutions, and we are committed to providing excellent benefits, competitive compensation, and growth opportunities.
Key Responsibilities:
- Collect debts from clients in a professional and timely manner
- Communicate effectively with clients to resolve payment issues
- Meet or exceed monthly collection targets
- Stay up-to-date with industry regulations and best practices
Requirements:
- At least two years of debt collections, sales, or telemarketing experience
- Knowledge of the FDCPA and other debt collection regulations
- Excellent written and verbal communication abilities
- Exceptional negotiation skills and customer service
- Typing and general computer skills
- High School diploma or equivalent
Benefits:
- Medical/Dental/Vision
- 401(k)
- 401(k) matching
- AD&D insurance
- Disability insurance
- Employee assistance program
- Life insurance
- Paid sick time
- Paid time off
- Paid holidays
- Paid training
- Professional Development Grant Program
- Referral program
- Retention bonus
Work Environment:
- Call center
- In office position
Schedule:
- 8-hour shift
- Day shift/ Evening Shift. (9am - 5pm / 11 am -8 pm)
- Monday to Friday
- Overtime
- Weekend availability: one Saturday per month required
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