Customer Service Representative
5 days ago
The Kroger Company is seeking a highly motivated and detail-oriented Customer Service Representative to join their team. This role involves effectively communicating with customers, responding to questions and requests in a timely manner, operating equipment according to company guidelines, following basic product handling procedures, assisting with product production, packaging, presentation, and replenishment, and ensuring in-stock position of available products.
About the RoleThis is a full-time opportunity that requires a strong work ethic and ability to work well under pressure. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and safe working environment.
Responsibilities- Provide excellent customer service, addressing customer inquiries and resolving issues in a professional and courteous manner
- Operate equipment safely and efficiently, adhering to company guidelines and safety protocols
- Assist with receiving, stocking, and rotating merchandise, ensuring shelves are fully stocked and facing merchandise is properly displayed
- Maintain a clean and organized store environment, including sweeping and mopping floors, emptying trash, and restocking supplies
We offer a competitive salary of approximately $25,000 per year, based on location and experience. In addition, we provide opportunities for career growth and development, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
Requirements- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of retail or customer service experience
- Excellent communication and interpersonal skills
- Able to lift up to 50 pounds, stand for long periods, and move freely throughout the store
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