Customer Engagement Expert

1 week ago


Westminster, Colorado, United States C4 Technical Services Full time
Job Overview

C4 Technical Services is a leading national provider of contingent workforce solutions seeking an experienced Customer Engagement Expert to join our team. As a key member of our customer retention team, you will play a critical role in driving customer satisfaction and loyalty.

About the Role

We are looking for a highly skilled and motivated individual with excellent communication and problem-solving skills to fill this exciting opportunity. The successful candidate will be responsible for proactively engaging with customers to understand their needs and concerns, identify opportunities to improve customer experience, and develop effective solutions to resolve issues.

This is a fantastic opportunity to work with a dynamic and growing company that values its customers and employees alike. If you are a results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply.

Main Responsibilities
  • Engage with customers through proactive outreach to understand their needs and concerns
  • Analyze customer feedback and data to identify trends and areas for improvement
  • Develop and implement effective solutions to resolve customer issues and improve overall satisfaction
  • Collaborate with cross-functional teams to ensure seamless delivery of customer-centric services
  • Maintain accurate records of customer interactions and outcomes
Requirements and Qualifications
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and collaboratively as part of a team
  • Results-driven and customer-focused mindset
  • Bachelor's degree or equivalent in a related field (or 5+ years of relevant experience)
What We Offer

Competitive salary: $65,000 - $85,000 per year

The salary range is based on industry standards, location, and relevant experience. Our total compensation package includes comprehensive benefits, career development opportunities, and a supportive work environment.



  • Westminster, Colorado, United States Staples Full time

    Overview: As a Retail Sales Associate at Staples, you'll be an integral part of our retail team. Your primary focus will be to provide exceptional customer service and ensure a positive shopping experience for all customers.


  • Westminster, Colorado, United States Maxar Technologies Full time

    Job Summary:Maxar Technologies is seeking an experienced Cybersecurity Expert Network Architect to support and advance our hybrid network architecture with both on-premise and cloud-based resources. This role involves working in a complex operational environment with high uptime requirements, requiring strong analytical abilities and a client-focused...


  • Westminster, Colorado, United States Russell Tobin Full time

    OverviewRussell Tobin + Associates is currently seeking a Customer Relations and Retention Specialist to join their team.This is a 6+ months contract with potential for extension or conversion for successful contractors. The ideal candidate will be responsible for ensuring high levels of customer retention and satisfaction, as well as proactively engaging...


  • Westminster, Colorado, United States TJ Maxx Full time

    About Our TeamTJ Maxx is a dynamic and fast-paced retail environment that values customer satisfaction and employee growth. As a Store Sales Specialist, you will have the opportunity to work with a diverse team of professionals who share your passion for delivering excellent customer service.Job DescriptionThis role involves engaging with customers,...


  • Westminster, Colorado, United States Michaels Stores Full time

    About the JobMichaels Stores is seeking an Event Planning and Customer Experience Specialist to join our team. As a key member of our store operations, you will play a vital role in creating unforgettable events for our customers.Job DescriptionThis role is responsible for planning, coordinating, and executing events within Michaels stores, ensuring a...


  • Westminster, Colorado, United States TalentBurst Full time

    Job DescriptionWe are seeking a highly skilled Customer Retention Specialist to join our team at TalentBurst. This is a hybrid role, offering the perfect blend of remote and in-office work.About the JobThe Digital Retention Specialist will be responsible for ensuring high levels of customer retention and satisfaction. The ideal candidate will possess...


  • Westminster, Colorado, United States Brakes Plus Full time

    About Us: Brakes Plus is a rapidly growing auto service company with over 100 stores across six states, founded in 1990 and committed to delivering quality products and world-class service at a great price. We prioritize our employees and customers, striving to create a positive experience for every customer.">Job Summary: As a Customer Service Specialist at...


  • Westminster, Colorado, United States Kaiser Permanente Full time

    Job Summary:This role serves as part of a multidisciplinary team responsible for providing direct clinical services to patients and their families to promote growth and resiliency through emotional, cognitive, behavioral, and/or psychological changes in patients with a substance use diagnosis.Key Responsibilities:Obtains complete bio-psychosocial history of...


  • Westminster, Colorado, United States BCForward Full time

    Job OverviewWe are seeking a highly motivated Digital Retention Specialist to join our team in Westminster, CO. This is a contract-to-hire opportunity with the potential to transition into a full-time sales position.


  • Westminster, Colorado, United States CampusPoint Full time

    Our client is an industrial technology company dedicated to making the world a better place. Their innovative solutions enable precise and accurate operations, allowing people to build, construct, grow, and move the things they need to live and develop future communities.The Integration Support Specialist will be an experienced technical team member...


  • Westminster, Colorado, United States Men's Wearhouse Full time

    At Men's Wearhouse, as a Retail Sales Associate, you will excel in customer service and sales. Your Key Responsibilities:Learn and demonstrate knowledge of our extensive tuxedo offerings, including sizing, style, and accessory options.Assist customers with all needs, such as alterations appointments, pick-ups, special order requests, and sales...


  • Westminster, Colorado, United States Canyon's Construction Full time

    Canyon's Construction Services, LLC is a privately owned design-build firm based in Boulder County, CO. We are ICC certified and take pride in the environments we create for our residential clients.We empower homeowners to provide input and feedback, creating a positive partnership for project completion. To learn more about us, visit our website.Role...


  • Westminster, Colorado, United States Actalent Full time

    Unlock a fulfilling career as a Structural Designer or Architect at Actalent, a global leader in engineering and sciences services.Salary: $85,000 - $110,000 per year, depending on experience and location.About the RoleWe are seeking an experienced Structural Designer or Architect to join our team. As a key member of our design discipline, you will play a...


  • Westminster, Colorado, United States Maxar Technologies Full time

    Job Overview">We are seeking a highly skilled Revenue Accountant to join our team at Maxar Technologies. As a key member of our accounting department, you will play a crucial role in preparing journal entries, account reconciliations, and supporting the month end and quarter end close processes.">About the Role">Record revenue in accordance with U.S. GAAP...


  • Westminster, Colorado, United States StretchLab - Walnut Creek Full time

    About UsAt StretchLab Walnut Creek, we're passionate about helping people improve their freedom to move through a flexibility program built around one-on-one assisted stretch sessions.This is an exciting opportunity to gain experience in a new modality that's taking the fitness industry by storm. As a Licensed Massage Therapist, you'll be working with a team...


  • Westminster, Colorado, United States Soar Autism Center Full time

    We are seeking a dedicated Developmental Care Coordinator to join our team at Soar Autism Center in Westminster, Colorado.About the RoleThis is an entry-level position that requires minimal prior certification. We provide comprehensive training for this role, ensuring you have the skills and knowledge necessary to excel as a Child Autism Specialist. As a...


  • Westminster, Colorado, United States RCO Full time

    About RCOWe value every member of our team and believe that before our customers can fall in love with us, our team must love us first.Compensation and IncentivesWe offer the highest employee compensation plans in the industry, with new employees typically earning between $50,000-$150,000 in their first year. Year 1-3 are projected to reach $200,000+Job...


  • Westminster, Colorado, United States TalentBurst Full time

    Job DescriptionWe are seeking a highly skilled Sales Support Specialist to join our team at TalentBurst. The ideal candidate will be responsible for ensuring high levels of customer retention and satisfaction.About the RoleThis contract-to-hire position involves proactively engaging with customers to understand and address their needs, identifying blockers...


  • Westminster, Colorado, United States TJ Maxx Full time

    Role OverviewWe are seeking a talented Store Sales Specialist to join our team at TJ Maxx. This role is responsible for providing an exceptional customer experience, promoting credit and loyalty programs, and accurately processing sales and returns.About the JobAs a Store Sales Specialist, you will engage with customers, promote products, and maintain a...


  • Westminster, Colorado, United States Soar Autism Center Full time

    We are seeking a dedicated Behavioral Health Specialist to join our team at Soar Autism Center in Westminster, Colorado. As a specialist, you will play a vital role in enhancing the lives of children on the autism spectrum.Key Responsibilities:Provide one-on-one therapy sessions to children aged 2-6 in our clinic, adhering to high standardsImplement...