Insurance Service Expert

7 days ago


Bristol, Connecticut, United States State Farm Insurance Full time

Job Overview

We are seeking an experienced and customer-focused professional to join our team as an Insurance Service Expert at State Farm Insurance. This is a fantastic opportunity to work with a leading insurance provider and make a real difference in people's lives.

About the Role

The successful candidate will be responsible for delivering exceptional customer service by assisting clients with their insurance needs, answering inquiries, resolving issues, and offering tailored solutions. Additionally, they will process policy changes, claims, and payments accurately and efficiently, maintain customer records, and collaborate with colleagues to ensure seamless customer experiences.

Key Responsibilities

  • Assist customers with their insurance needs
  • Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions
  • Process policy changes, claims, and payments accurately and efficiently
  • Maintain customer records and update information as necessary
  • Collaborate with team members to ensure seamless customer experiences

Benefits

As an Insurance Service Expert at State Farm Insurance, you can expect a competitive salary of $55,000 - $65,000 per year, depending on experience. You will also have access to ongoing training and development programs to enhance your knowledge and skills. Our company values a positive and collaborative work environment, where you will feel supported and encouraged to grow professionally.

Requirements

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in customer service or insurance is highly desirable. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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