Senior Analyst, Consumer Experience I Energy

3 weeks ago


Charlotte, North Carolina, United States Red Ventures Full time

Our Consumer Experience Team is seeking a highly skilled Senior Analyst to drive business growth and customer satisfaction. In this role, you will work closely with cross-functional teams to develop and implement data-driven strategies that enhance the consumer experience.

Key Responsibilities:

  • Lead the development and implementation of data-driven strategies to optimize consumer experience.
  • Collaborate with Engineering and Creative teams to design and implement new features and tools that improve customer satisfaction.
  • Work with stakeholders to identify areas for improvement and develop solutions that drive business growth.
  • Develop and maintain dashboards and reports to track key performance indicators and provide insights to stakeholders.
  • Stay up-to-date with industry trends and best practices to ensure the team is leveraging the latest technologies and methodologies.

Requirements:

  • 3+ years of experience in a related field, with a proven track record of success in driving business growth and customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Experience with data visualization tools, such as Tableau or Looker.
  • Strong understanding of statistical significance and robust test analysis.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • Access to the latest technologies and methodologies.

About Red Ventures:

Red Ventures is a leading provider of digital marketing and technology solutions. We help businesses drive growth and customer satisfaction through data-driven strategies and innovative technologies.



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