Patient Care Coordinator

1 week ago


Jupiter, Florida, United States Prelude Fertility Full time
Job Summary

Prelude Fertility is seeking a highly skilled and compassionate Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in ensuring the efficiency, accuracy, and professionalism of our front desk operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Scheduling and Coordination: Schedule and confirm patient appointments, check-ups, and physician referrals, ensuring seamless communication between patients, physicians, and staff.
  • Communication and Coordination: Answer telephones, direct calls to appropriate staff, and greet visitors, ensuring that all patients receive prompt and courteous attention.
  • Documentation and Record-Keeping: Compile and record medical charts, reports, and correspondence, maintaining accurate and up-to-date records.
  • Administrative Support: Perform other administrative tasks as assigned, including data entry, filing, and special projects.
Requirements
  • Education: High School Diploma or equivalent required; Bachelor's degree preferred.
  • Experience: At least one year of administrative medical office experience required.
  • Skills: Experience with Electronic Medical Record (EMR) system strongly preferred; bilingual (Spanish) preferred.
What We Offer
  • Competitive Benefits: Outstanding benefits package, including health, vision, and dental packages, including HSA/FSA, Life, and Disability Insurance.
  • Professional Growth: Opportunities for professional growth and development, including continuing education reimbursement.
  • Work-Life Balance: 18 days of accrued PTO, 11 paid holidays, and a family-friendly work environment.


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