Business Development Coordinator

4 weeks ago


Hazleton, Pennsylvania, United States LeadCar Toyota Hazleton Full time
Job Summary:

The Business Development Coordinator is responsible for scheduling appointments and making outbound calls to promote the smooth flow of customers through the service and sales departments. This role requires strong customer service skills, a strong background in sales and marketing, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Schedule appointments and make outbound calls to customers to promote the service and sales departments.
  • Provide accurate cost and time estimates for needed maintenance and repairs.
  • Handle customer complaints with integrity and poise, and refer dissatisfied customers to the appropriate individuals for resolution.
  • Perform service follow-up calls to verify the service visit and repair were satisfactory.
  • Make recommendations to customers on maintenance needs based on time and mileage of their vehicle.
Requirements:
  • English/Spanish bilingual ability is a highly preferred skill for the position.
  • Must have a strong customer service background.
  • Previous sales and/or marketing experience is a plus.
  • Must have strong phone skills.
  • Must have excellent verbal and written communication skills.
  • Must possess strong organizational and time management skills.
  • Must possess strong computer skills specifically in Microsoft Outlook and Excel and in navigating through websites.
What We Offer:
  • A dynamic and fast-paced work environment.
  • The opportunity to work with a highly respected and innovative company.
  • A competitive salary and benefits package.
  • The chance to grow and develop your skills and career.


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