Funeral Service Coordinator

6 days ago


Florence, Mississippi, United States Park Lawn Memorial Group, LLC. Full time
Job Overview

We are seeking a skilled Funeral Service Coordinator to join our team at Park Lawn Memorial Group, LLC. as a Memorialization Ambassador. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer service and supporting families during difficult times.

About the Role

The Memorialization Ambassador will be responsible for coordinating funeral services, ensuring that all details are meticulously executed, and exceeding client expectations. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Coordinate funeral services, including chapel arrangements, guest book management, and refreshment provision.
  • Direct clients and their guests to the correct chapel and ensure they are comfortable throughout the service.
  • Assist with memorialization materials distribution, answer questions, and provide support to clients and their guests.
  • Ensure public spaces are clean and prepared for services, including lobbies, chapels, restrooms, and reception areas.
  • Oversee parking areas, arrange vehicles for formal processions, and assist with directing or transporting families and attendees to and from service locations.
  • Maintain a professional appearance and demeanor, representing the company in a positive light at all times.
Requirements
  • Four-year degree or equivalent combination of education and experience preferred.
  • At least 1 year of experience in funeral arranging preferred.
  • Able to read, write, and speak English fluently; bilingualism is a plus.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Ability to communicate effectively with internal and external customers, empathize with client families, and demonstrate tact and patience in emotionally charged situations.
Benefits
  • Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.
  • Financial assistance programs for education and development.
  • Robust Health and Welfare Plans, savings account options, and a Company Match for retirement plans.
  • Variety of Vacation, Personal Days, and Sick Days based on role.
  • Employee Discounts on services, merchandise, and property.

This is a fantastic opportunity for those passionate about funeral service and committed to delivering exceptional customer experiences. If you are a team player with excellent communication skills, we encourage you to apply for this role.



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