Expert Music Instrument Repair Specialist

1 week ago


Syracuse, New York, United States Guitar Center Full time
Company Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Salary and Benefits

We offer a competitive base pay plus commission structure, ranging from $16.00/hr - $24.00/hr, depending on background and experience. In addition to a great compensation package, Guitar Center provides robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Job Description

As our Expert Music Instrument Repair Specialist, you will provide expert maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory. This role emphasizes exceptional customer service, craftsmanship, and the ability to connect with customers meaningfully.

Required Skills and Qualifications

To succeed in this position, you should possess a skilled understanding of repairing Guitars and have foundational product knowledge on Guitar Center products. You will be able to work through our certification program to gain a base understanding of products and sales techniques.

Additional Responsibilities
  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
Why Choose Guitar Center?

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.



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