Customer Service Representative

4 days ago


Madison, Wisconsin, United States Midwest Engine Service Inc. Full time
Job Summary

We are seeking a highly motivated and organized Service Advisor to join our team at Midwest Engine Service Inc. in Madison.

This is an excellent opportunity for individuals who are passionate about the automotive industry and have excellent customer service skills.

The successful candidate will be responsible for providing exceptional service to our customers, ensuring their vehicles are repaired efficiently and effectively.

About Us

Midwest Engine Service Inc. is a reputable auto repair shop dedicated to providing top-notch services to our customers.

We offer a competitive $50,000-$70,000 per year salary package, including benefits such as medical insurance, dental insurance, retirement plan with company matching, paid time off, vacations, and holidays.

Responsibilities
  • Provide exceptional customer service and ensure customer satisfaction
  • Work closely with technicians to diagnose and repair vehicles
  • Manage repair orders and communicate with customers regarding status updates
  • Maintain accurate records and reports
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Knowledge of automobiles and mechanical systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
  • A valid driver's license


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