Retail Customer Service Representative

6 days ago


Carrollton, Texas, United States DICK'S SPORTING GOODS INC Full time
Customer Service Specialist

At Dick's Sporting Goods, we're passionate about helping athletes and sports enthusiasts achieve their goals. As a Retail Customer Service Specialist, you'll play a key role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Greet customers and proactively approach them to understand their needs and provide support.
  • Provide primary customer service and serve as a liaison between customers and management.
  • Offer register coverage and ensure strong customer service standards are met by supporting cashiers with complex transactions.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, and inventory presentation and replenishment standards.

We're committed to creating a positive and inclusive work environment where our team members can thrive. If you're passionate about sports and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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