Customer Service Coordinator
1 day ago
Docs Plumbing is seeking a highly skilled Customer Service Dispatcher to join our team in Fort Lauderdale, FL. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our valued customers.
Key Responsibilities
• Answer incoming calls from customers and provide prompt, professional service
• Dispatch skilled technicians to job sites, ensuring timely and efficient service
• Review and verify service tickets for accuracy and completeness
• Collaborate with technicians to resolve customer issues and ensure customer satisfaction
Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong organizational and time management skills
• Analytical and problem-solving abilities
• Computer literacy and proficiency in software applications
What We Offer
• Competitive hourly rate of $18-$22, depending on experience
• Comprehensive benefits package, including health, dental, and life insurance
• Opportunities for growth and professional development
• Collaborative and supportive work environment
Why Choose Docs Plumbing?
At Docs Plumbing, we value our employees as essential members of our team. We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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