Network Services Professional
3 days ago
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. As the pre-eminent brand in its field, CAMP is the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.
Our services are delivered through a state-of-the-art SaaS model, supporting over 20,000 aircraft on our maintenance tracking platform and more than 31,000 engines on our engine health monitoring platform. Additionally, we provide shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers globally.
CAMP's strong relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers give us a unique understanding of how current information flows impact the business aviation industry. We're building a digital business that streamlines the exchange of parts and services, creating substantial value for both CAMP and the aviation industry at large.
We're proud to be part of the Hearst Transportation portfolio.
Job SummaryThe Network Services Technician will be responsible for installing, configuring, upgrading, and migrating Oracle databases and Quantum Control server software, including all supporting framework required for additional licensed modules.
This role involves providing consulting services to customers regarding upcoming or ongoing projects and offering high-level support for complex issues raised through our Technical Support department.
Responsibilities- Coordinate with customers to schedule and complete assigned projects within deadlines
- Act as next-tier support for issues requiring assistance from Tech Support technicians
- Collaborate with the Sales team to identify and quote service requirements for upcoming projects
- Work with the Development team to identify and report software issues and establish test environments as needed
- Demonstrate proficiency with and comprehensive understanding of the Quantum Control application functions (6-12 months experience), including external framework necessary for Document Imaging, Event Manager, Analytics, Barcoding, Mobile Tech, Mobile Imaging, Mobile Warehouse, and Quantum Dashboard modules
- Familiarity with Oracle database software fundamentals
- Strong understanding of SQL and how Quantum tables are structured in an Oracle database
- Able to deploy and manage websites in IIS
- Must be available for next-tier support when issues arise
- Willingsness to work weekends or after-hours as needed
$65,000.00 - $85,000.00 USD per year – dependent on experience
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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