Bilingual Medspa Patient Advocate

5 days ago


Dallas, Texas, United States Renew Beauty MedSpa Full time
Job Description

Renew Beauty Medspa is seeking a patient coordinator to coordinate appointments and provide exceptional customer service. Bilingual (English & Spanish) is a requirement. This role includes communication with patients via phone, messaging, and social media.

Main Responsibilities:

• Coordinate patient appointments and provide exceptional customer service.

• Educate patients on treatments, procedures, and post-care instructions.

• Manage inquiries via phone, messaging, and in-person, ensuring a positive patient experience.

• Maintain organized patient records, handle administrative tasks, and assist with billing.

• Contribute to marketing initiatives via social media and foster a welcoming atmosphere in the reception area.

Requirements:

• Previous experience in Medspa customer service or patient coordination.

• Strong organizational and interpersonal skills.

• Familiarity with medical spa services and terminology.

• Proficient in scheduling software and basic office applications.

• Ability to handle confidential information with discretion

Fluency in both Spanish and English is highly valued.



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