Bilingual Medspa Patient Advocate
5 days ago
Renew Beauty Medspa is seeking a patient coordinator to coordinate appointments and provide exceptional customer service. Bilingual (English & Spanish) is a requirement. This role includes communication with patients via phone, messaging, and social media.
Main Responsibilities:
• Coordinate patient appointments and provide exceptional customer service.
• Educate patients on treatments, procedures, and post-care instructions.
• Manage inquiries via phone, messaging, and in-person, ensuring a positive patient experience.
• Maintain organized patient records, handle administrative tasks, and assist with billing.
• Contribute to marketing initiatives via social media and foster a welcoming atmosphere in the reception area.
Requirements:
• Previous experience in Medspa customer service or patient coordination.
• Strong organizational and interpersonal skills.
• Familiarity with medical spa services and terminology.
• Proficient in scheduling software and basic office applications.
• Ability to handle confidential information with discretion
Fluency in both Spanish and English is highly valued.
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