Backroom Supervisor
1 week ago
We're seeking a motivated and detail-oriented Backroom Supervisor to join our team at TJ Maxx
About the RoleAs a Backroom Supervisor, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.
Responsibilities- Create a positive internal and external customer experience by engaging and interacting with all customers
- Promote a culture of honesty and integrity; maintain confidentiality
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
- Train and mentor Associates on merchandising and processing principles
- Ensure merchandise is properly tagged, hung, secured, and coded
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
- Ensure Associates complete tasks and activities according to store plan; prioritize as needed
- Monitor productivity of team and coach as necessary
- Organize and rotate back stock for easy replenishment
- Maintain and uphold merchandising philosophy and signage standards
- Maintain all organizational, cleanliness and recovery standards for the backroom area
- Ensure compliance with recycling and, where applicable, hazardous waste programs
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
- Provide and accept recognition and constructive feedback
- Partner with Management on Associate training needs to increase effectiveness
- Ensure adherence to all labor laws, policies, and procedures
- Promote credit and loyalty programs
- Support and participate in store shrink reduction goals and programs
- Promote safety awareness and maintain a safe environment
- Able to work a flexible schedule, including nights and weekends
- Superior communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Capable of lifting heavy objects with or without reasonable accommodation
- Able to train others
- 1 year retail and 6 months of leadership experience
At TJ Maxx, we offer a competitive salary and benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
The estimated salary range for this position is $45,000-$55,000 per year, depending on experience. Actual starting pay is determined by relevant skills, qualifications, and experience.
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