Medical Office Coordinator

4 weeks ago


Louisville, Tennessee, United States Covenant Health (Tennessee) Full time

Job Summary

Covenant Health (Tennessee) is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. In this role, you will be responsible for providing administrative support to our patient service functions, including check-out operations, encounter form data collection, and balance processing.

Key Responsibilities

  • Collect and process encounter form data
  • Total outstanding balances and payments for services rendered
  • Balance work and computer at end of day
  • Answer multi-line phone and route calls accordingly
  • Receive and record changes in patient information
  • Demonstrate familiarity with insurance procedures and knowledge of participating plans
  • Compile data for billing personnel
  • Develop A-I-D-E-T fundamentals of communication
  • Collaborate with patient, physician, and care team members

Requirements

  • One year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and ICD-9/10 and CPT-4 coding (charge entry) required
  • Minimum three years of total customer facing/customer service experience required

About Covenant Health (Tennessee)

Covenant Health is a leading healthcare provider in East Tennessee, with a team of top physicians and providers spanning the continuum of care. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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