Senior Sales and Service Coordinator

7 days ago


Corona, California, United States KSystems Full time
Job Overview

KSE Systems is a leading provider of technology and services that connect our local communities. As a Senior Sales and Service Coordinator, you will play a critical role in generating new sales and providing exceptional customer service to our clients.

Estimated Salary: $45,000 - $65,000 per yearResponsibilities

As a Senior Sales and Service Coordinator, your primary responsibilities will include:

  • Sales Process Initiation: You will initiate and complete the sales process by communicating directly with consumers about client services.
  • Customer Service Excellence: You will offer relevant product information to identify customer needs and determine potential sales opportunities.
  • Product Knowledge: You will build a skilled understanding of client services, industry, and systems to provide effective customer service.
  • Training and Development: You will meet with management and fellow team members for training on required client operations, sales, and product knowledge.
  • Record Maintenance: You will collect, maintain, and review sales records for adjustment or modification to marketing strategy.
Requirements

To be successful as a Senior Sales and Service Coordinator, you should have:

  • High School Diploma or Equivalent: A high school diploma or equivalent certification is required.
  • Associate's Degree Encouraged: An Associate's degree or two-year program degree is encouraged.
  • Transferable Skills: Knowledge of customer service, sales, marketing, business, and communications is encouraged.
  • Teamwork and Collaboration: Ability to work with other associates and management team members to build and achieve client goals in sales, product visibility, and service metrics.
  • Desire for Growth: Desire to expand their knowledge and skills past the entry level through training and proper guidance.


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