Senior Sales and Service Coordinator
7 days ago
KSE Systems is a leading provider of technology and services that connect our local communities. As a Senior Sales and Service Coordinator, you will play a critical role in generating new sales and providing exceptional customer service to our clients.
Estimated Salary: $45,000 - $65,000 per yearResponsibilitiesAs a Senior Sales and Service Coordinator, your primary responsibilities will include:
- Sales Process Initiation: You will initiate and complete the sales process by communicating directly with consumers about client services.
- Customer Service Excellence: You will offer relevant product information to identify customer needs and determine potential sales opportunities.
- Product Knowledge: You will build a skilled understanding of client services, industry, and systems to provide effective customer service.
- Training and Development: You will meet with management and fellow team members for training on required client operations, sales, and product knowledge.
- Record Maintenance: You will collect, maintain, and review sales records for adjustment or modification to marketing strategy.
To be successful as a Senior Sales and Service Coordinator, you should have:
- High School Diploma or Equivalent: A high school diploma or equivalent certification is required.
- Associate's Degree Encouraged: An Associate's degree or two-year program degree is encouraged.
- Transferable Skills: Knowledge of customer service, sales, marketing, business, and communications is encouraged.
- Teamwork and Collaboration: Ability to work with other associates and management team members to build and achieve client goals in sales, product visibility, and service metrics.
- Desire for Growth: Desire to expand their knowledge and skills past the entry level through training and proper guidance.
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