Housekeeping Assistant

2 days ago


Springfield, Virginia, United States Island Hospitality Full time
Job Description

The Housekeeping Attendant is a vital member of the hotel team, responsible for ensuring the overall cleanliness and quality of the hotel environment. This includes cleaning public spaces and guest rooms to meet brand and IHM standards.

Duties and Responsibilities
  • Be approachable and responsive to guests' needs, providing exceptional customer service at all times.
  • Take proactive measures to address guest concerns and maintain a positive relationship with our guests.
Operations Management
  • Familiarize yourself with local health and safety codes and regulations that apply to the hotel.
  • Recognize and report potential safety hazards, such as broken doors or railings, fire hazards, etc.
  • Understand and follow policies and procedures for the hotel's key control system.
  • Participate in ongoing preventative maintenance programs to ensure the hotel's facilities are well-maintained.
  • Ensure all rooms are cleaned and maintained according to brand and IHM standards.
  • Notify supervisors of any damages, deficits, or disturbances.
  • Monitor and restock consumables on the housekeeping cart when necessary.
  • Provide basic housekeeping duties, including changing sheets, rearranging towels, restocking toilet supplies, vacuuming, dusting, cleaning toilets, and preparing rooms for new guests.
  • Deliver soiled linens to the laundry department.
Requirements
  • A highly motivated team player with strong initiative and a desire for achievement.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively as part of a team and independently.
  • Must be able to convey information and ideas clearly and concisely.
  • Must remain composed and objective under pressure.
  • Must be effective in handling problems in the workplace, anticipating, preventing, identifying, and solving issues as necessary.
Working Conditions/Physical Requirements

This role requires regular standing, walking, using hands to finger, handle, or feel; reaching with hands and arms; stooping, kneeling, crouching, or crawling; and talking or hearing. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Hotel team members are generally exposed to a variety of shifts, including evenings, weekends, and holidays due to the 24-hour operation of the hotel. Working conditions can be fast-paced, with high levels of interaction with guests, employees, and managers. Island Hospitality cannot guarantee a specific number of work hours per week.

Salary and Benefits

We offer an attractive compensation package, including a competitive salary of $10.00 per hour. In addition to your hourly wage, you will also receive benefits, such as [insert benefits here].



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