Interactive Aquarium Ambassador

7 days ago


Tampa, Florida, United States Florida Aquarium Full time
Compelling Role at the Florida Aquarium

We are seeking a charismatic and engaging Individual to join our team as an Interactive Aquarium Ambassador. This exciting opportunity will involve bringing beloved characters to life, entertaining and educating guests of all ages.

Key Responsibilities:
  • Perform in assigned areas up to six times per day, ensuring seamless guest experiences.
  • Manage safety protocols for both characters and guests, guaranteeing a secure environment.
  • Engage in strategic guest interactions, fostering memorable encounters.
  • Participate in daily physical and vocal warm-ups to maintain peak performance levels.
  • Maintain high-quality character appearances, adhering to approved standards.
  • Collaborate with supervisors to develop and refine show content, ensuring exceptional performances.
  • Assist in cross-training fellow educators, promoting knowledge sharing and growth.
  • Adhere to costume and makeup requirements, embodying assigned characters.
  • Support light cleaning and maintenance tasks, contributing to a welcoming atmosphere.
  • Communicate effectively with the aquarium team and guests, providing excellent service.
  • Foster a positive team dynamic, supporting colleagues in delivering exceptional guest experiences.
  • Contribute to the development of innovative guest encounters, enhancing the aquarium's offerings.
  • Aid in achieving organizational and conservation goals, aligning with the aquarium's mission.
  • E Embed the company's values and mission, demonstrating professionalism and integrity.
Requirements:
  • Theatrical performance experience, atmospheric entertainment background, or costume character/mascot expertise.
  • A Bachelor's degree or 2+ years of work experience in performing arts, education, or related fields.
  • Experience working with children in a performance or educational setting.
  • Preferably stilt walking experience.
  • Successful audition with the Florida Aquarium and any contracted parties.
Preferred Skills:
  • Singing or playing an instrument.
  • Bilingual/Spanish language proficiency.
  • Driver's license.
  • Basic textile maintenance skills.
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
Competencies:
  • Performance: Bring defined characters to life, entertaining and educating guests while supporting management goals.
  • Customer Service Orientation: Listen, understand, and anticipate customer needs, prioritizing satisfaction in all areas of responsibility.
  • Teamwork: Support, facilitate, and participate in activities promoting team effectiveness, demonstrating sensitivity to team members' feelings and needs.
  • Integrity/Trust: Adhere to ethical principles, organizational norms, and confidentiality, building trust with staff and customers.
  • Judgment: Decide on actions based on examined facts, finding creative solutions to situations and opportunities.
  • Concern for Detail: Pay attention to every aspect of tasks.
  • Communication (oral, physical, and written): Express ideas verbally and non-verbally, actively listening to individuals and groups, preparing focused presentations, and expressing ideas clearly in written form.
Physical Requirements:
  • Height range: 5'3


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