Field Service Technician
2 days ago
**Job Summary:**
Crown Equipment Corporation is seeking a dedicated and skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting, diagnosing, and repairing lift trucks at customer locations.
**Responsibilities:**
- Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
- Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards.
- Confer with customers and communicate issues to branch management. Maintain good customer relations.
- Travel to customer locations to troubleshoot, diagnose, and repair lift trucks.
- Perform operator training or train the trainer at customer locations.
- Pick up parts and replenish van inventory. Perform minor repairs and service to the van.
- Complete necessary paperwork.
**Qualifications:**
- High school diploma or equivalent
- Prior Company experience as a Field Service Technician
- Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
- Good written/verbal communication, interpersonal, organizational, and motivational skills
- Valid driver's license, good driving record, and ability to safely operate lift trucks
- Technical degree, welding experience, and knowledge of various types of testing equipment preferred
**Benefits:**
- Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
- Crown also offers Service Technicians:
- Award-Winning Service Training
- Company Vehicle for Field Service Technicians
- Tool Insurance
- No Flat Rate
- 40 Hours Per Week plus Overtime
- Uniforms
- Specialty Tools
- Primarily 1st Shift
- Career Advancement Opportunities
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