Senior Technical Solutions Specialist

6 days ago


Salem, New Hampshire, United States Worldcom Exchange Inc. Full time

We are seeking a highly skilled Pre-Sales Solutions Architect to play a key role in our team. The ideal candidate will possess in-depth knowledge of datacenter infrastructure, enterprise cloud solutions, and end-user computing.

Key Responsibilities:

  • Attend meetings with customers to determine technical and business requirements.
  • Provide technical assistance and guidance during the presales process.
  • Have the ability to answer and educate customers on issues ranging from features, specifications, and functionality to implementation desired solutions.
  • Uncover customer business requirements, define strategy, and provide contrasting alternative approaches.
  • Build strategic relationships with customers and internal teams.
  • Create and deliver technical presentations internally and externally.
  • Build productive relationships with colleagues and foster a collaborative teamwork environment.
  • Provide accurate and timely management information, including activity reports, project forecasts, and KPIs.
  • Collaborate with other pre-sales solutions specialists and subject matter experts to create and present proposed solutions to customers.

Requirements:

  • 5+ years of pre-sales experience preferred.
  • Data center architecture experience required.
  • Professional communication, presentation, analytical, and problem-solving skills.
  • Experience working as a technical lead in a sales campaign.
  • Extensive knowledge of datacenter and IT solutions, including storage, networking, compute, virtualization, data protection, and security.

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