Senior Youth Support Services Coordinator

6 days ago


Philadelphia, Pennsylvania, United States Archdiocese of Philadelphia Full time
Job Summary

We are seeking a highly skilled and compassionate Senior Youth Support Services Coordinator to oversee our case management team at Women of Hope-Lombard, a residential Safe Haven serving young adults experiencing homelessness and mental health challenges.

About the Role

This is a full-time position that reports directly to the Program Director. As a key member of our team, you will provide supportive direction to our case management team, ensuring effective and efficient program functioning. Your primary responsibilities will include:

Main Responsibilities
  • Team Supervision: Provide weekly supervision to case management staff, fostering growth and development in their roles.
  • Clinical Oversight: Monitor and document training needs of the case management team, ensuring they possess the necessary skills to deliver high-quality services.
  • Evaluations and Reporting: Conduct annual evaluations of case management staff, capturing their strengths and areas for improvement.

You will also be responsible for:

  • Resident Supports: Assist case management staff in ensuring residents' housing plans are up-to-date, providing them with the necessary support for successful transition.
  • Program Compliance: Review documentation of case records and Medication (MARS) tracking for accuracy, ensuring compliance with DBHID requirements and City regulations.
  • On-Call Support: Be available for on-call medication issues, providing timely support when needed.
  • Case Notes and Documentation: Review weekly case notes, ensuring proper documentation using the D.A.P. (Data, Assessment, and Plan) format.
  • Log Review: Review daily logs to ensure accurate procedures and reports.
  • Resident Admission and Discharge: Ensure accurate admission and discharge processes for residents.
  • Event Forms: Submit event forms as required, such as admissions, discharges, AWOL instances, etc.
  • Caseload Management: Maintain a small caseload of 3 residents, engaging with them and establishing positive relationships.
  • Staff Meetings: Participate in monthly staff meetings, sharing knowledge and best practices with colleagues.
  • Training and Development: Engage in training and development opportunities, enhancing your skills and knowledge to better serve residents.

To succeed in this role, you must have strong leadership and clinical skills, as well as the ability to maintain a professional partnership with community organizations. A valid driver's license is preferred but not required.


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