Software Engineering Manager, Membership

3 weeks ago


San Francisco, California, United States Crunchyroll Full time
Software Engineering Manager, Membership

At Crunchyroll, we're passionate about delivering the art and culture of anime to a global community. As a Software Engineering Manager, Membership, you'll play a key role in building and maintaining systems that assist in subscription management and granting benefits for our customers.

Key Responsibilities:
  • Run the day-to-day operations of the engineering team and help manage scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives.
  • Lead and mentor a team of engineers to ensure the adoption of best practices, architectural standards, and scalability fostering a collaborative and high-performance work environment.
  • Work closely with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates.
  • Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects.
  • Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency.
  • Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and regular team performance management.
  • Lead operational excellence by managing system outages, conducting thorough root cause analyses, and driving continuous operational performance improvement.
  • Actively participate in hiring and onboarding processes to attract top talent and build a skilled engineering team.

Requirements:
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Minimum 9 years of experience in building cloud-native applications, with a strong focus on backend development and microservices architecture.
  • Proven experience in managing and leading engineering teams, with at least 2 years of direct people management experience.
  • Extensive knowledge of architecture and design patterns for building reliable, secure applications.
  • Proficiency in programming languages such as Typescript, Go, Python, and experience with modern frameworks and technologies.
  • Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience in building scalable, reliable, and secure cloud-native applications.

What We Offer:
  • A great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance.
  • Health Saving Account HSA program.


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