**Sales Associate
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Specialist - Cashier to join our team at Food Lion.
About the Role:
As a Customer Service Specialist - Cashier, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
Key Responsibilities:
• Provide excellent customer service while engaging customers to create a positive shopping experience
• Greet each customer and use their name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handle the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and perform overrides
• Identify customers needing assistance and offer to take the customer's order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
Requirements:
• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Benefits:
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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