Technical Support Specialist

4 weeks ago


St Louis, Missouri, United States Build-A-Bear Full time

We are seeking a skilled Service Desk Analyst to provide day-to-day technical support for our North American and UK stores, offices, and warehouses.

This role involves providing training and coaching for associate level analysts, as well as supporting 3rd party vendors.

Key responsibilities include:

  • Managing on-call, in-office, and backup schedules
  • Attending project meetings as needed
  • Providing 1st and 2nd level IT support using a support ticketing solution and POS
  • Supporting Microsoft desktop systems and applications
  • Troubleshooting software and hardware issues
  • Network troubleshooting
  • Supporting MacOS and iOS devices

Performance will be measured on Service Level Agreements, improvement initiatives, and data-driven insights.

This role is a great opportunity to work with a dynamic team and contribute to the success of Build-A-Bear, Inc.



  • St Louis, Missouri, United States GFI Digital Full time

    Job Description for Technical Support SpecialistThe Technical Support Specialist will provide exceptional customer service by implementing, maintaining, and resolving technical issues for our clients. This involves supporting and optimizing hardware, software, and network equipment and connectivity. The ideal candidate will be customer service oriented,...


  • St Louis, Missouri, United States Bahama Consulting Full time

    Job Summary:Bahama Consulting is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide daily support for computing desktops, including operating system, software installation and maintenance, and hardware.Responsibilities:Provide daily support for computing desktops, including operating system,...


  • St Louis, Missouri, United States Chenega Corporation Full time

    Job SummaryChenega Corporation is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. As a Helpdesk Professional, you will be responsible for responding to customer inquiries, resolving technical issues, and providing support for computer systems, hardware, and software.Key...


  • St Louis, Missouri, United States Oracle Full time

    Job SummaryOracle is seeking a highly skilled Technical Support Specialist to provide first-line on-site field system support to customers and field personnel. The ideal candidate will have a strong understanding of hardware, software, and networking technologies.Key ResponsibilitiesProvide technical support and service programs to customers and field...


  • St Louis, Missouri, United States Peraton Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Peraton. As a key member of our Department of Homeland Security (DHS) Infrastructure Managed Services (IMS) Program, you will provide technical advice and guidance on the installation, adaptation, configuration, or enhancement of our technical products and programs.Key...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job SummaryWashington University in St. Louis seeks a highly motivated Technical Support Specialist I to provide technical support for desktop computer systems and other technology-based systems for University staff, faculty, and students. The successful candidate will be responsible for providing daily support for the computing desktop, including operating...


  • St Louis, Missouri, United States NooterEriksen Full time

    Job Title: HRSG Technical Support SpecialistNooter/Eriksen Inc. is seeking a skilled HRSG Technical Support Specialist to join our Aftermarket Team. As a key member of our team, you will provide technical support and expertise to our customers, ensuring the optimal performance and reliability of their Heat Recovery Steam Generators (HRSGs).Key...


  • St Louis, Missouri, United States Peraton Full time

    Job Summary:We are seeking a skilled Tier I Support Technician to join our team at Peraton. As a key member of our Department of Homeland Security (DHS) Infrastructure Managed Services (IMS) Program, you will provide technical support and guidance to our customers.Responsibilities:Provide technical advice and guidance on installation, adaptation,...


  • St Louis, Missouri, United States General Dynamics Information Technology Full time

    Job Title: Cloud Operations and Technical Support SpecialistJob Summary:We are seeking a highly skilled Cloud Operations and Technical Support Specialist to join our team at General Dynamics Information Technology. As a Cloud Operations and Technical Support Specialist, you will be responsible for delivering high-quality cloud solutions to our clients,...


  • St Louis, Missouri, United States LaunchPointPEO Full time

    Job Title: Customer Technical Support SpecialistJob Summary: LaunchPoint PEO is a professional employer organization that works with other companies to handle their Human Resources functions, including benefits, payroll, and recruiting, to enable them to better focus on their company missions. We are seeking a Customer Technical Support Specialist to join...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job Summary:Washington University in St. Louis is seeking a highly motivated Technical Support Specialist III to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our staff and faculty, ensuring that our desktop computer systems and other technology-based systems are running smoothly.Key...


  • St Louis, Missouri, United States St. Louis Community College Full time

    Job Summary:As a District-wide Technical Support Specialist at St. Louis Community College, you will play a vital role in providing exceptional technical support to our students, faculty, and staff. This is an exciting opportunity to join a dynamic team that is dedicated to empowering students, expanding minds, and changing lives.Key Responsibilities:•...


  • St Louis, Missouri, United States Build-A-Bear Full time

    Job SummaryWe are seeking a skilled Service Desk Analyst to provide technical support for our stores, offices, and warehouses in North America and the United Kingdom. As a key member of our team, you will be responsible for providing day-to-day Tier-2 technical support, training and coaching for associate level analysts, and supporting 3rd party vendors.Key...


  • St Louis, Missouri, United States LaSalle Network Full time

    Job Title: Part-Time Technical ConsultantJob Summary: LaSalle Network is seeking a skilled Part-Time Technical Consultant to support a corporate office move in St. Louis. The ideal candidate will have 1+ years of experience in IT support or a related field, or a college degree with an IT focus.Responsibilities:Set up and install new workstations in the new...


  • St Louis, Missouri, United States UKG Full time

    Job DescriptionAt UKG, we are seeking a highly skilled Technical Support Technician to join our Global Support team. As a Technical Support Technician, you will be responsible for delivering a world-class technical support experience to our customers.The ideal candidate will possess in-depth domain knowledge and technical support experience in the Human...


  • St Louis, Missouri, United States GadellNet Full time

    GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets.We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment.We are dedicated to empowering our...


  • St Louis, Missouri, United States SSM Health Full time

    Job Summary:Under the general direction, this role is responsible for the technical and scientific oversight of testing performed in the area of expertise. The Laboratory Technical Specialist ensures compliance with regulatory and accrediting agencies, verifies test procedures, and resolves technical problems. This position also assists in the evaluation of...


  • St Louis, Missouri, United States Cygnus Professionals Full time

    Job Summary:Cygnus Professionals is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide high-quality technical support to our clients, ensuring their desktop systems and software are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktop systems, software, and...


  • St Louis, Missouri, United States Saxon Global Full time

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for desktop applications, including setup and installation of software and hardware. You will also be responsible for deploying desktop...


  • St Louis, Missouri, United States Careerbuilder-US Full time

    Job SummaryAs a Technical Solutions Specialist at Careerbuilder-US, you will lead the creation, review, and submission of technical support documentation updates. You will also assist in the training of customers on systems applications, create data extracts and reports from systems based on requirements, and develop and implement enhancements and revisions...