Customer Service Representative

7 days ago


Vestavia Hills, Alabama, United States Chick-fil-A Vestavia Hills & Wildwood Centre Full time
About Us

At Chick-fil-A Vestavia Hills & Wildwood Centre, we foster a dynamic work environment that empowers team members to grow and develop. Our team is driven by a passion for delivering exceptional customer experiences.

We're looking for individuals who embody the qualities of energy, servant-heartedness, and results-oriented mindset. If you're eager to learn, thrive in fast-paced environments, and collaborate with a team, we encourage you to apply for this role.

Job Responsibilities

Front of House:

  • We take pride in orchestrating remarkable experiences by serving each guest with excellence and care.
  • You'll work closely with our team to ensure seamless operational success.
  • Your speed and accuracy will be key in taking, fulfilling, and serving orders efficiently.
  • Maintaining a clean and organized workspace at all times is essential.
  • You'll have opportunities to serve guests outside in various capacities.
  • The CORE 4 principles – share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal – guide our service approach.
  • Stay up-to-date on our brand and menu offerings.

Back of House:

  • Prepare hot, fresh food for our discerning guests.
  • Collaborate with your team to achieve operational success.
  • Work efficiently and accurately to prep, cook, and assemble orders.
  • Awareness of food safety guidelines as outlined by the Food Safety Director, Health Department, and Corporate Office is crucial.
  • Keep your workspace neat, clean, and orderly at all times.
  • Develop knowledge of our brand and menu offerings.
Who We're Looking For
  • Energetic and fun individuals who can multitask effectively.
  • Fast learners who are passionate about delivering exceptional customer experiences.
  • A willingness to serve others and make their day.
  • A minimum of 16 years old and some weekend availability.
What We Offer

We provide competitive benefits for full-time employees.

Initial uniforms are provided for all team members.

Sundays off work.

Flexible schedules.

Scholarship opportunities.

Free meals while working.

Leadership opportunities.



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