Operations Manager | Kansas City Area
7 days ago
We are seeking a skilled Operations Manager to join our team in the Kansas City area. This role offers a unique opportunity for professional growth and development, with a focus on leadership training and career advancement.
Job SummaryThe Operations Manager will lead a team of hourly employees, providing guidance and support to ensure exceptional customer service and efficient store operations. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced outdoor environment.
Salary and BenefitsThe estimated salary for this position is $61,167 per year, based on 45 hours of work per week. Additionally, Waterway Carwash offers a comprehensive benefits package, including paid time off, medical benefits, and a long-term investment matching program.
Responsibilities- Provide excellent customer service and lead by example in delivering outstanding customer experiences.
- Maintain a safe, clean, and organized store environment, including outside areas such as gas pump islands and customer waiting areas.
- Effectively manage daily operations, including coordinating store production, staffing, and inventory management.
- Lead, manage, and supervise employees, providing daily direction and coaching to enhance performance and employee satisfaction.
To be successful in this role, you will need:
- A current and valid driver's license.
- An associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management roles, preferably in retail or hospitality settings.
- Availability to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
- At least 16 years of age.
- Authorized to work in the US and not require sponsorship now or in the future.
We are an equal opportunity employer and do not discriminate against applicants based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
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