Store Operations Manager
7 days ago
We are seeking an experienced Store Operations Manager to oversee the daily operations of our store and lead a team of associates. This is a key role that requires strong leadership, communication, and problem-solving skills.
Key Responsibilities:- Coordinate all store activities to maximize sales, profits, and customer satisfaction
- Supervise interviewing, selection, hiring, and training of all associates
- Maintain high levels of customer service by ensuring service standards are met and complaints are resolved promptly
- Supervise freight process to ensure compliance with company guidelines and productivity standards
- Maintain interior and exterior store standards, ensuring merchandise presentation meets company expectations
- Implement safety and shrink best practices
- Manage and supervise office functions, payroll, and controllable expenses
- Develop and implement creative plans to increase store sales and reduce loss
- Maintain open communication with district/regional managers on company initiatives
- Provide human resource management, including staffing plans, performance evaluations, and training and development
- Two to four years related experience or equivalent
- Knowledge of retail operations, supervision, and shrink reduction plans
- Demonstrated proficiency in supervision and motivating staff
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Basic competence in subordinates' duties and tasks
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within changing priorities with enthusiasm
$60,000 - $80,000 per year, depending on experience
About Big Red Liquors:Big Red Liquors has been serving Indiana for over 50 years, offering an incredible selection, vast product knowledge, and superior customer service as a resource in the communities we serve.
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