Customer Service and Administration Specialist

1 week ago


Caribou, Maine, United States State of Maine Full time
About the Job

This role is located at the MV Branch in Caribou, offering a unique opportunity to provide top-notch customer service and administrative support in a dynamic environment.

Job Overview

We are seeking an exceptional individual to join our team as a Customer Representative Specialist. In this role, you will play a vital part in ensuring compliance with federal and state laws, rules, and policies related to motor vehicle registrations, titles, and licenses.

Key Responsibilities
  • Customer Interaction: Provide excellent customer service, addressing inquiries, and resolving issues related to motor vehicle registrations, titles, and licenses.
  • Administrative Support: Perform various administrative tasks, including reviewing documents, processing applications, and maintaining accurate records.
  • Cash Handling: Manage cash transactions, reconcile accounts, and maintain a secure environment for sensitive information.
Requirements

To succeed in this role, you should possess strong communication skills, attention to detail, and the ability to work independently with minimal supervision. Familiarity with computer hardware and software operations is essential, as well as the ability to adapt to changing situations.

Benefits

As a State of Maine employee, you will enjoy a comprehensive benefits package, including health insurance coverage, retirement plan contributions, and paid time off. You will also have access to training and development opportunities to enhance your skills and advance your career.

About Us

The State of Maine is committed to providing excellent public service and creating a workplace that values diversity, equity, and inclusion. We encourage individuals from all backgrounds to apply for this exciting opportunity.



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