Guitar Center Instrument Repair Specialist

7 days ago


Baytown, Texas, United States Guitar Center Full time
Role Overview
Guitar Center is a leading music retailer that embodies the world of creativity and music. As our Instrument Repair Specialist, you will play a crucial role in providing exceptional customer service and delivering high-quality repair services on customer-owned instruments.

About Guitar Center
We are dedicated to developing and nurturing lifelong musicians and making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. Our inclusive environments put customers first, and we strive to fulfill our mission through great customer experiences and quality work.

Key Responsibilities
As an Instrument Repair Specialist, you will:
• Interact with customers to ensure a positive experience
• Provide expert repair services on customer-owned instruments with a high level of craftsmanship
• Maintain store-owned gear as requested
• Complete warranty repair work
• Perform additional duties as assigned

Requirements
To succeed in this role, you should have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. A passion for delivering exceptional customer service and a commitment to excellence are essential qualities for this position.

Why Choose Guitar Center?
At Guitar Center, we offer a range of benefits, including robust medical, dental, and vision coverage, 401K plans with company match, mental health support, paid sick/holiday/vacation time, employee discount programs, and tuition reimbursement options. For our employees who are musicians, we offer unique opportunities like gig leave, allowing you to share your music with the world and return to your job after your tour. We are committed to fair and equal employment opportunities and provide an inclusive environment for all employees and applicants.

Salary Estimate
The estimated salary for this role is $55,000 - $70,000 per year, based on industry standards and location considerations.

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