Hotel Ambassador

3 weeks ago


Chicago, Illinois, United States Kimpton Hotel Full time

Hotel Ambassador Role Summary

As a Hotel Ambassador at Kimpton Hotel, you will be the first and last point of contact for our guests, setting the tone for their entire stay. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.

Key Responsibilities:

  • Provide information about the hotel, its amenities, and services to guests.
  • Answer questions and resolve any issues that may arise during a guest's stay.
  • Keep the lobby area and public spaces clean and tidy, maintaining a high level of presentation.
  • Deliver messages, packages, and other items to guests as requested.
  • Set up and maintain complimentary hotel lobby functions, including the morning coffee service and evening concierge events.

Requirements:

  • Basic writing skills and professional communication skills.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.

About Kimpton Hotel:

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We strive to provide an exceptional experience for every guest, every time.



  • Chicago, Illinois, United States AccorHotel Full time

    At Fairmont Chicago, Millennium Park, we're seeking a highly skilled Guest Service Ambassador to join our team. As a valued member of our staff, you'll be responsible for delivering exceptional service to our guests, ensuring they feel welcome and valued throughout their stay.About UsLocated in the heart of Chicago, Fairmont Chicago, Millennium Park is a...

  • Front Desk Ambassador

    4 weeks ago


    Chicago, Illinois, United States Marriott Full time

    Job SummaryAs a Front Desk Ambassador at Renaissance Hotels, you will be the first point of contact for our guests, creating a unique and personalized experience for each visitor. Your friendly and authentic approach will set the tone for their stay, ensuring they feel at home from the moment they arrive.Key Responsibilities Anticipate and deliver on guests'...

  • Front Desk Ambassador

    4 weeks ago


    Chicago, Illinois, United States AccorHotel Full time

    Welcome to the role of Front Desk Ambassador at AccorHotel, where you will be the first point of contact for our guests as they arrive at our property. Your warm welcome will set the tone for their stay, and you will be responsible for ensuring their needs are met throughout their visit.As a Front Desk Ambassador, you will be the face of our hotel, and your...


  • Chicago, Illinois, United States AccorHotel Full time

    Sofitel is a French luxury hotel brand with a presence on five continents and 120 addresses worldwide.We offer contemporary hotels and resorts that cater to today's demanding consumers who expect beauty, quality, and excellence.Each Sofitel property provides a genuine experience of the French "art de vivre."Our luxurious downtown Chicago hotel is a real...


  • Chicago, Illinois, United States Hyatt Regency O%27Hare Chicago Full time

    Company OverviewThe Hyatt Regency O'Hare Chicago is a world-class hotel that prides itself on providing exceptional guest experiences. Our team is dedicated to delivering the highest level of service and making every guest feel valued and welcome.Job SummaryWe are seeking a highly skilled and charismatic Customer Experience Ambassador to join our team. This...


  • Chicago, Illinois, United States AccorHotel Full time

    AccorHotel is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Our hotel is inspired by our brand pillar, Vitality, which unites our team by a common vision to deliver quality service, build quality relationships, and live quality lives. We put the emphasis on our people, offering a variety of wellness programs for...

  • Front Desk Ambassador

    3 weeks ago


    Chicago, Illinois, United States Marriott International Inc Full time

    Job SummaryThe Front Desk Ambassador is responsible for creating a unique and personalized guest experience when checking in. This role requires a friendly and authentic approach, tailoring the interaction to the guest's needs and preferences.Key ResponsibilitiesAnticipate and deliver on guest needs, utilizing expertise and relationships with hotel...

  • Food Expeditor

    4 weeks ago


    Chicago, Illinois, United States B Hospitality Corp Full time

    Job OverviewB Hospitality Corp is seeking a skilled Food Expeditor to join our team at The Ambassador Hotel in Chicago, IL.This role is responsible for prioritizing food timing, controlling efficient volume flow, and packaging food for delivery and room service.Key Responsibilities:Prioritize food timing to ensure timely delivery of room service and...

  • Front Desk Ambassador

    4 weeks ago


    Chicago, Illinois, United States Marriott International Inc Full time

    Job SummaryThe Front Desk Ambassador will be the first point of contact for guests, creating a unique and personalized experience. They will tailor their approach to ensure guests feel at home, using their expertise and relationships with others across the hotel to anticipate and deliver on guest needs.Key ResponsibilitiesProvide exceptional customer...


  • Chicago, Illinois, United States AccorHotel Full time

    Rising above the city's lakefront, Fairmont Chicago, Millennium Park offers a unique blend of luxury and convenience. As a Bellperson, you will be the first point of contact for our guests, ensuring they feel welcome and valued. With beautifully appointed guestrooms and suites, our hotel provides a superior range of amenities and services, including...


  • Chicago, Illinois, United States AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and friendly Bellperson to join our team at Swisstel Chicago. As a Bellperson, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesOffer professional, friendly, and engaging service to our guestsOpen car doors for arriving...


  • Chicago, Illinois, United States Hilton Hotels Corporation Full time

    Key Responsibilities:Hire an exceptional Guest Service Agent to excel in a fast-paced environment. As a Guest Service Agent at Hilton, you will:Greet guests and complete the registration process.Assist guests with check-out.Demonstrate a thorough knowledge of hotel information.Upsell hotel services and facilities to maximize room occupancy.Respond to guest...


  • Chicago, Illinois, United States Schulte Companies Full time

    As a Guest Service Representative at Schulte Companies, you will be responsible for providing exceptional customer service to our guests. This includes greeting guests, handling inquiries and complaints, and processing reservations and check-ins. You will also be responsible for maintaining the cleanliness and organization of the lobby and common areas, as...


  • Chicago, Illinois, United States Hilton Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at Hilton Hotels & Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesRegister and greet guests in a friendly and professional mannerProcess...

  • Concierge Ambassador

    4 weeks ago


    Chicago, Illinois, United States LEVEL Full time

    About the RoleThe Overnight Concierge is a key member of our team, responsible for delivering exceptional guest experiences. This role requires a high level of hospitality and professionalism, with a focus on anticipating and exceeding guest needs.Key ResponsibilitiesProvide personalized guest services, including handling requests and making recommendations...

  • Front Desk Ambassador

    3 weeks ago


    Chicago, Illinois, United States Marriott Full time

    Explore New Opportunities with MarriottWe're looking for talented individuals to join our team at Marriott Hotels. With over 6,000 properties globally, we have a wide range of opportunities for growth and development.As a Guest Service Representative, you'll be part of a dynamic team that gets to know thousands of people every day. You'll have the chance to...


  • Chicago, Illinois, United States Marriott Full time

    Unlock Your Potential at MarriottAt Marriott, we're more than just a hotel chain - we're a community of passionate individuals dedicated to delivering exceptional guest experiences. As a Guest Service Representative, you'll be the face of our brand, ensuring that every guest feels welcome and valued.What You'll Do:Provide personalized service to guests,...


  • Chicago, Illinois, United States Pursuit Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Experience Guide to join our team at FlyOver Chicago. As a Guest Experience Guide, you will be responsible for facilitating the fun, engaging, efficient, and safe movement of guests through the attraction. This role requires excellent communication skills, flexibility, and the ability to...


  • Chicago, Illinois, United States The Hongkong and Shanghai Hotels LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Host to join our team at The Peninsula Chicago's rooftop bar. As a Host, you will be responsible for providing exceptional guest service, ensuring a memorable experience for our patrons, and contributing to the success of our luxury brand.Key ResponsibilitiesManage all aspects of reservation...


  • Chicago, Illinois, United States Brainlab Full time

    We are seeking a skilled professional to spearhead the meticulous planning, execution, and post-event evaluation of regional and international tradeshows, alongside other strategic projects.Serving as the primary Brand Representative at our Marketing and Brand Experience Office, you will demonstrate exceptional service orientation, proactive leadership, and...