Truck Care Sales Lead
3 days ago
We are seeking a highly motivated and customer-focused Truck Care Sales Lead to drive sales success in our facilities through excellent leadership, technical skills, and exceptional customer service.
Job SummaryThe Truck Care Sales Lead will be the primary contact between customers and our sales department, providing detailed repair cost estimates, sales promotions, and ensuring customer satisfaction.
This role requires strong communication and interpersonal skills, with a focus on delivering exceptional customer service and building positive rapport. The ideal candidate will have experience in customer-facing roles and possess a valid driver's license with a clean safety record.
About the Role- Maintain a safe and clean facility, adhering to company standards and regulations.
- Greet customers, address their vehicle service needs, and document issues in a timely and professional manner.
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals, and process payments efficiently.
- Keep customers updated on their vehicle's status and provide comprehensive explanations of completed work, ensuring transparency and accountability.
- Handle customer complaints and resolve concerns in a fair and respectful manner, maintaining a high level of customer satisfaction.
- 6 months of experience in customer service or sales preferred.
- Valid driver's license with a clean safety record.
- Pass drug screening and medical exam as per regulations.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on location and experience. Our benefits package includes:
- Paid Time Off
- Flexible Scheduling
- 401(k) – 100% match up to 5%
- Medical/Dental/Vision Insurance after 30-days
- Quarterly Bonus Program
- Career Development Opportunities
At Loves Travel Stops & Country Stores, we value diversity and inclusion in the workplace. We are an Equal Opportunity Employer and encourage veterans to apply. Join our team and be part of a company that has been fueling customers' journeys since 1964.
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