IT Infrastructure Support Specialist

2 days ago


Danville, California, United States TEKsystems Full time
Job Overview

We are seeking an IT Infrastructure Support Specialist to join our team at TEKsystems. This role is ideal for someone with a passion for delivering exceptional customer service and technical expertise.

About the Role

In this position, you will be responsible for providing support for all PCs and peripheral devices in your assigned area, ensuring users have an excellent experience.

You will work closely with desktop services and applications analysts to ensure workstations and peripherals are functioning properly with all installed applications.

Responsibilities
  • Provide timely and effective resolution of microcomputer hardware, software, network, and communications problems.
  • Recommend IT-related enhancements to meet current and future needs.
  • Maintain accurate knowledge of the networked computing environment, problem management tools, and problem resolution methods.
  • Develop and maintain a list of hardware assets within standard IT database applications.
Requirements

To be successful in this role, you should have:

  • At least 1 year of help desk experience.
  • Strong troubleshooting abilities with hardware and software issues.
  • Experience working with Windows 10 and Office 365.
  • Proficiency with imaging and active directory.
What We Offer

As an IT Infrastructure Support Specialist at TEKsystems, you can expect:

  • A competitive salary range of $60,000 - $80,000 per year, based on location and experience.
  • The opportunity to work in a hospital setting/clinical setting with a well-respected health system.
  • Remote work options with the ability to work from home 1-2 days a week.
  • Potential for long-term opportunity and career growth.


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