Owner Success Manager
3 weeks ago
GoodNight Stay, LLC is seeking a highly skilled Owner Success Manager to join our team. As an Owner Success Manager, you will be responsible for managing client accounts and acting as a property manager for our clients. You will address customer concerns, facilitate a smooth onboarding experience, and foster long-term relationships with clients.
Key Responsibilities:
- Manage client accounts and provide exceptional customer service
- Act as a property manager for clients, addressing concerns and facilitating a smooth onboarding experience
- Foster long-term relationships with clients and help grow our business
- Collaborate with the General Manager, Director of Operations, and Founder to develop owner retention, referral, branding, and business development strategies
Requirements:
- Bachelor's degree in Business Management, Business Administration, or related field
- Five years of related experience
- Excellent communication, time management, prioritization, and computer skills
- Reliable personal transportation and a valid driver's license
- Ability to climb stairs and lift up to 30 pounds with reasonable accommodation
Benefits:
- Competitive salary and bonus
- Medical, dental, and vision benefits
- Vacation and holiday time off
- Company-provided equipment
Schedule:
- Monday to Friday
- 8 hour shift
- Weekend availability
- Day shift
- Holidays
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