Owner Success Manager

3 weeks ago


Nashville, Tennessee, United States GoodNight Stay, LLC Full time
Job Description

GoodNight Stay, LLC is seeking a highly skilled Owner Success Manager to join our team. As an Owner Success Manager, you will be responsible for managing client accounts and acting as a property manager for our clients. You will address customer concerns, facilitate a smooth onboarding experience, and foster long-term relationships with clients.

Key Responsibilities:

  • Manage client accounts and provide exceptional customer service
  • Act as a property manager for clients, addressing concerns and facilitating a smooth onboarding experience
  • Foster long-term relationships with clients and help grow our business
  • Collaborate with the General Manager, Director of Operations, and Founder to develop owner retention, referral, branding, and business development strategies

Requirements:

  • Bachelor's degree in Business Management, Business Administration, or related field
  • Five years of related experience
  • Excellent communication, time management, prioritization, and computer skills
  • Reliable personal transportation and a valid driver's license
  • Ability to climb stairs and lift up to 30 pounds with reasonable accommodation

Benefits:

  • Competitive salary and bonus
  • Medical, dental, and vision benefits
  • Vacation and holiday time off
  • Company-provided equipment

Schedule:

  • Monday to Friday
  • 8 hour shift
  • Weekend availability
  • Day shift
  • Holidays


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