Enrollment Service Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Enrollment Service Assistant to join our team at Houston Community College (HCC). As a key member of our enrollment services team, you will play a critical role in ensuring the smooth operation of our college's enrollment processes.
Key Responsibilities
Assist the Enrollment Officer in coordinating, managing, and auditing all college enrollment services, including registration, admissions, and audit for compliance with state reporting requirements.
Perform various tasks required in processing a student's application for admissions, registration, data entry, tuition calculation, online orientation, and web enrollment.
Provide general information to students, faculty, staff, and community members over the phone and in person.
Collect and enter enrollment information, including official roll sheets, transcripts, milestones, term activation, and other relevant data.
Verify scoring assessments, such as TASP status, ACT, SAT, CLEP, and other relevant tests.
Enter and verify application, enrollment information, and fee payment and tuition calculation through SPIN.
Troubleshoot and monitor the electronic lab to ensure seamless enrollment processes.
Requirements
To be successful in this role, you will need to have a high school diploma or equivalent, with an associate's degree preferred. One year of experience in admissions or registration in an academic setting of higher education is also required.
Key skills and abilities include good written and oral communication skills, the ability to alphabetize, and the ability to communicate courteously and effectively with a diverse population. You must also demonstrate patience and tolerance in dealing with student problems and have keen attentiveness to detail. Additionally, you should demonstrate computer literacy skills in PeopleSoft, Windows, Excel, and Word.
About HCC
Houston Community College is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area. We prepare individuals to live and work in an increasingly international and technological society. As one of the country's largest singly-accredited, open-admission, community colleges, we offer associate degrees, certificates, workforce training, and lifelong learning opportunities.
About the Team
You will play a central role at HCC, keeping our everyday operations running like clockwork. You will have the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial, or something else, you will be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools but also takes care of its people.
About the Location
Houston is a city with limitless possibilities. It is the fourth-largest city in the U.S. and home to 54 Fortune 500 companies. Approximately 145 languages are spoken here, and overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great, with mild winters ensuring that outdoor activities can be enjoyed year-round. World-renowned medical care is also available in the Houston metro area, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas, with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
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