Ice Bumper Car Operations Associate

5 days ago


Providence, Rhode Island, United States City of Providence Full time
Job Overview

The City of Providence is seeking a dynamic and customer-focused Ice Bumper Car Host to join our team at the City Center Rink. As an essential part of our winter operations, you will be responsible for delivering exceptional customer service, ensuring a safe and enjoyable experience for patrons of all ages.

About the Role

We are looking for a highly motivated and organized individual who can work in a fast-paced environment, providing top-notch customer service and support to our ice bumper car patrons. The ideal candidate will be able to multitask, think on their feet, and maintain a positive attitude in a high-volume setting.

Key Responsibilities
  • Deliver outstanding customer service to patrons, responding to inquiries and resolving issues promptly and professionally.
  • Maintain a clean and safe operating environment, adhering to all health and safety protocols.
  • Conduct orientations and briefings on how to operate the ice bumper cars safely.
  • Manage customer flow, ensuring efficient use of resources and minimizing wait times.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Perform opening and closing duties, including setup and teardown of equipment.
  • Communicate effectively with customers and staff through clear and concise language.
  • Monitor and address any technical issues or concerns with the ice bumper cars.

Requirements

To succeed in this role, you will need to possess excellent communication skills, be comfortable working in a dynamic environment, and demonstrate a strong commitment to customer satisfaction. Previous experience in customer-facing roles or a similar setting is desirable.

What We Offer

The City of Providence offers a competitive hourly rate of $15.00-16.00 per hour, making this an attractive opportunity for individuals seeking a seasonal position with opportunities for growth and development. You will have the chance to work in a unique and engaging environment, surrounded by the sights and sounds of the City Center Rink.

Work Schedule

This is a part-time seasonal position, requiring availability to work evening and weekend shifts, as well as holidays. A flexible schedule will be required to accommodate peak periods and unexpected events. Please note that you may be required to work Christmas Eve, New Year's Eve, and New Year's Day.
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