Leather Sales Associate

1 month ago


Tacoma WA USA, United States Tandy Leather Factory Inc Full time
Job Title: Retail Sales Associate

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Tandy Leather Factory Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in selecting products, and maintaining a clean and organized retail space.

Responsibilities:

* Greet customers warmly and provide excellent customer service in an engaging and professional manner.
* Assist customers in selecting products, answer questions, share product knowledge, and recommend Tandy products.
* Use active listening to understand customer needs, make helpful suggestions, and strive to close sales.
* Accurately process purchases and returns using the POS system and internal computer systems.
* Help with receiving and stocking merchandise and maintaining inventory accuracy.
* Follow opening/closing procedures, prepare displays/signage, and ensure a clean, organized retail space.

Requirements:

* Motivated by providing exceptional customer service and driven to achieve retail sales.
* Personable and able to engage with a diverse range of customers.
* A team player who can work efficiently both independently and as part of a team, maintaining self-motivation.
* Adaptable and able to thrive in a fast-paced environment, shifting between multitasking and focused tasks as needed.
* Willing to work varying schedules, including weekends and holidays, based on business needs and seasonality.
* Physical ability to be on the sales floor for extended periods, move and handle merchandise and fixtures, and perform all job functions.
* Committed to following all company guidelines, policies, and procedures.
* Basic computer skills are required.
* Excellent written and verbal communication skills.

Physical Demands:

* Constantly moving and standing for at least two consecutive hours.
* Lifting up to 30 lbs.
* Stooping, kneeling, and crouching.
* Climbing ladders.
* Reaching for items above eye level.
* Involves close vision, color vision, depth perception, and focus adjustment.

Equal Employment Opportunity:

Tandy Leather Factory Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.

About Tandy Leather Factory Inc.:

Tandy Leather Factory Inc. is a specialty retailer of leather and leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. We distribute our products through our 100+ North American stores in 40 US states and 6 Canadian provinces and one international store located in Spain.
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