Part Time Key Holder Assistant

6 days ago


Troy, Michigan, United States Oxford Industries Full time

About the Position

The Keyholder is a vital role in the daily operations of our Lilly Pulitzer retail store. This position requires a strong focus on sales, client experience, and safeguarding the assets of the store.

Key Responsibilities

  • Drive sales goals by providing exceptional client experience and supporting the sales team.
  • Maintain accuracy in cash transaction management according to operating procedures.
  • Responsible for the opening and closing of the retail store.
  • Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
  • Positively resolve client-related issues as they arise or escalate to store management, when necessary.
  • Provide continuous feedback to store management team on store selling opportunities and successes.
  • Maintain the Lilly Pulitzer's visual and operational standards as set by the Visual and Retail Operations teams.
  • Safeguard the assets of the store.

Requirements

  • Prior supervisory experience in the fashion or retail industry preferred.
  • Ability to effectively communicate with clients, colleagues, and management.
  • Excellent problem-solving and decision-making skills.
  • Proficiency in Microsoft & Apple technology.
  • Ability to multi-task in a fast-paced environment.
  • Prior knowledge of XStore and Tulip a plus.
  • Must be able to lift up to 20 pounds.
  • Ability to be on your feet and maneuver around the store during shift hours.

Our Core Values: The Lilly Way

At Lilly Pulitzer, we take pride in our pursuit of excellence, creating our own path, becoming stronger together, operating with integrity, making the world a brighter place, continuously improving, and having fun in the process.

Doing Our Part

We are committed to corporate social responsibility and believe in doing the right thing for our people, the places we work, and our planet. We strive to create a respectful and inclusive workplace and recognize the importance of serving the communities where our employees work and live.



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