Lead Sleep Therapy Manager

2 days ago


Detroit, Michigan, United States Forward Labs Full time

Forward Labs in Detroit, Michigan, is seeking a skilled Clinical Service Manager to play a vital role in our mission to revolutionize sleep apnea treatment.

 

**Job Overview:**

The successful candidate will manage an 8-bed sleep lab at the Detroit Medical Center, overseeing scheduling and ensuring that night-time sleep techs are properly assigned. They will also assist in managing three satellite offices.

 

**Key Responsibilities:**

  • Lab Management: Supervise the scheduling process and ensure efficient staffing of night-time sleep techs.
  • Satellite Office Support: Assist with managing three additional offices.
  • Patient Education: Educate patients on treatment purposes, procedures, and equipment.
  • Treatment Setup: Set and adjust BiPAP and CPAP machines according to prescribed settings.
  • Mask Fitting and Care: Ensure proper fitting and maintenance of new masks.
  • Communication: Effectively convey patient feedback to other departments.
  • Time Management: Prioritize tasks efficiently and manage time effectively.
  • Marketing Presence: Act as a marketing ambassador for Forward Labs.
  • Languages: Communicate effectively in English (oral and written). Interpret various types of communication (verbal, non-verbal, written, listening, visual).
  • HIPAA Compliance: Maintain confidentiality and handle sensitive information with care.
  • Teamwork: Collaborate independently and as part of a team.
  • Patient Data: Monitor and report patient machine usage to insurance companies.
  • Community Engagement: Build relationships with referral sources and promote Forward Labs locally.
  • Leadership Role: Serve as clinical leader within the team.

 

**Technical Abilities:**

  • Equipment Proficiency: Familiarity with CPAP medical equipment and supplies.
  • Software Navigation: Skilled in Salesforce and other essential software tools.
  • Microsoft Applications: Proficient in Microsoft applications: Word, Excel, Outlook, TEAMS.
  • Office Equipment: Comfortable using office equipment: copier, scanner, phone, and computer/tablet.
  • Video Consultations: Conduct video consultations with patients.

 

**Schedule and Compensation:

This full-time position is based at the Detroit Medical Center, Monday through Friday, 8 AM to 5 PM. The estimated annual salary range for this position is $70,000 - $75,000.



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