Lead Sleep Therapy Manager
2 days ago
Forward Labs in Detroit, Michigan, is seeking a skilled Clinical Service Manager to play a vital role in our mission to revolutionize sleep apnea treatment.
**Job Overview:**
The successful candidate will manage an 8-bed sleep lab at the Detroit Medical Center, overseeing scheduling and ensuring that night-time sleep techs are properly assigned. They will also assist in managing three satellite offices.
**Key Responsibilities:**
- Lab Management: Supervise the scheduling process and ensure efficient staffing of night-time sleep techs.
- Satellite Office Support: Assist with managing three additional offices.
- Patient Education: Educate patients on treatment purposes, procedures, and equipment.
- Treatment Setup: Set and adjust BiPAP and CPAP machines according to prescribed settings.
- Mask Fitting and Care: Ensure proper fitting and maintenance of new masks.
- Communication: Effectively convey patient feedback to other departments.
- Time Management: Prioritize tasks efficiently and manage time effectively.
- Marketing Presence: Act as a marketing ambassador for Forward Labs.
- Languages: Communicate effectively in English (oral and written). Interpret various types of communication (verbal, non-verbal, written, listening, visual).
- HIPAA Compliance: Maintain confidentiality and handle sensitive information with care.
- Teamwork: Collaborate independently and as part of a team.
- Patient Data: Monitor and report patient machine usage to insurance companies.
- Community Engagement: Build relationships with referral sources and promote Forward Labs locally.
- Leadership Role: Serve as clinical leader within the team.
**Technical Abilities:**
- Equipment Proficiency: Familiarity with CPAP medical equipment and supplies.
- Software Navigation: Skilled in Salesforce and other essential software tools.
- Microsoft Applications: Proficient in Microsoft applications: Word, Excel, Outlook, TEAMS.
- Office Equipment: Comfortable using office equipment: copier, scanner, phone, and computer/tablet.
- Video Consultations: Conduct video consultations with patients.
**Schedule and Compensation:
This full-time position is based at the Detroit Medical Center, Monday through Friday, 8 AM to 5 PM. The estimated annual salary range for this position is $70,000 - $75,000.
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Detroit, Michigan, United States Forward Labs Full timeJob Summary:We are seeking a skilled Clinical Service Manager to join our team at Forward Labs in Detroit, Michigan. This role offers the chance to work in an acute care setting and make a meaningful impact on patients experiencing sleep apnea.Key Responsibilities:Manage an 8-bed sleep lab, oversee scheduling, and ensure timely deployment of night-time sleep...
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