Optical Customer Service Representative

4 weeks ago


Brookfield, Wisconsin, United States Midline Vision Group LLC Full time

Job Summary:

We are seeking a skilled Optical Customer Service Associate to join our team at Midline Vision Group LLC. As an Optometric Technician or Optician, you will play a vital role in assisting optometrists with patient care and performing essential sales functions.

Key Responsibilities:

  • Pre-test patients before eye exams
  • Complete glasses and medication prescriptions
  • Schedule appointments
  • Educate patients about contact lenses or glasses
  • Use computerized medical office software and administrative office procedures
  • Process insurance and billing
  • Transcribe medical reports

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in retail or healthcare
  • Independent problem-solving and positive attitude
  • Solid technology skills

Benefits:

  • Paid time off
  • Professional development assistance
  • Retirement plan with employer match
  • Employee discounts on vision care, glasses, and contact lenses

Why Work with Us:

At Midline Vision Group LLC, we offer a supportive work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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