Customer Service Specialist

1 month ago


Phoenix, Arizona, United States Purple Drive Full time

We are seeking a seasoned Contact Center Expert to join our team at Purple Drive. The ideal candidate will have 15 years of experience in Cisco UCCE Nuance Speech Suite (IVR) and other contact center technologies. This role is crucial for driving improvements in our contact center processes, organizational structure, and skill development.

Responsibilities include:

  • Providing exceptional customer service and support
  • Developing and implementing contact center strategies
  • Collaborating with cross-functional teams to drive business results

Purple Drive is a leading provider of innovative solutions, and we are committed to delivering exceptional results. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.



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