Patient Concierge Lead, Emergency Department
3 days ago
As a Patient Concierge Lead, you will play a vital role in ensuring that patients and their families receive exceptional care and support during their stay at UPMC Mercy's Emergency Department. This dynamic role requires someone who is highly organized, compassionate, and able to think critically in fast-paced environments.
Responsibilities
* Greet and assist patients, family members, visitors, and staff with a warm smile and a helping hand
* Coordinate patient tests and procedures, ensuring seamless communication between departments
* Maintain accurate records and update patient flow processes, always staying on top of the latest information
What We Offer
* A competitive salary range of $45,000 - $55,000 per year, depending on experience
* Opportunities for professional growth and development in a dynamic healthcare environment
* A collaborative and supportive team culture that values diversity and inclusion
Requirements
* High school diploma or equivalent required; 6 months of experience as a Patient Concierge or equivalent preferred
* Demonstrated ability to work effectively in high-pressure situations, prioritize tasks, and meet deadlines
* Strong communication and interpersonal skills, with the ability to build rapport with patients, families, and staff
Why Work with Us?
At UPMC Mercy, we are dedicated to providing world-class care to our patients and their families. As a Patient Concierge Lead, you will be part of a talented team that is passionate about delivering exceptional patient experiences. Join us today and make a difference in the lives of those who need it most
Salary Information
This position offers a competitive salary range of $45,000 - $55,000 per year, based on experience.
-
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob DescriptionAt the University of Pittsburgh Medical Center, we are seeking a highly organized and compassionate individual to join our team as an Emergency Department Patient Experience Specialist. This role offers casual hours with a minimum of one shift every two weeks, supporting our Emergency Department at UPMC Mercy.Key Responsibilities:Greet...
-
Emergency Department Ambassador
4 days ago
Pittsburgh, Pennsylvania, United States UPMC Full timeAbout the RoleWe are seeking a highly organized and compassionate individual to join our team as an Emergency Department Ambassador at UPMC Mercy. As a Patient & Family Concierge Senior, you will play a critical role in providing exceptional patient and family experiences during their stay.
-
Patient Care Concierge
3 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeAbout the Role:The Patient & Family Concierge is a critical member of our care team, responsible for ensuring that patients and families have a positive experience during their stay at UPMC Children's Hospital. As a Patient & Family Concierge, you will work closely with our nursing staff to provide personalized support and services to patients and...
-
Patient Care Specialist
7 days ago
Pittsburgh, Pennsylvania, United States UPMC Full timeJob OverviewThe Patient Care Specialist will provide exceptional support to patients, families, and visitors in the Emergency Department at UPMC Mercy. This role requires a highly organized individual with excellent communication skills to ensure seamless patient flow processes.Responsibilities:• Greet patients, family members, visitors, and staff...
-
Hospital Concierge Coordinator
3 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time**Job Summary**We are seeking an organized and customer-focused Hospital Concierge Coordinator to join our team at UPMC Passavant Hospital. As a key member of our concierge team, you will provide exceptional service to patients, families, and visitors by greeting them warmly, providing clear directions, and responding to their needs promptly.Your primary...
-
Pittsburgh, Pennsylvania, United States Medicorp, Inc Full timeJob SummaryWe are seeking a Medical Director to lead our Emergency Department team in Pennsylvania. As a key member of our leadership team, you will be responsible for the overall direction and strategy of the ED.Key Responsibilities- Provide medical leadership and oversight to the ED team- Develop and implement strategies to improve patient care and...
-
Emergency Department Case Manager RN Lead
7 days ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob SummaryWe are seeking a skilled Emergency Department Case Manager RN to join our team at Allegheny General Hospital. This role is responsible for overseeing the end-to-end claims functions and operational inputs, ensuring efficient and low-cost production.About the JobThis is a full-time position that requires rotating shifts, with 80 hours every two...
-
RN: Emergency Department Specialist
1 week ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeAbout the Emergency Department RoleAt UPMC Shadyside, we are seeking a skilled Registered Nurse to join our dynamic Emergency Department team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the efficient operation of our busy ED.Job Responsibilities:Provide individualized patient...
-
Senior Patient Advocate, Casual Hours
3 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeAbout the PositionWe are seeking an experienced Senior Patient Advocate to join our team in the Emergency Department at UPMC Mercy. In this role, you will provide exceptional support to patients and their families, working closely with clinical staff to ensure seamless care coordination.Key Responsibilities* Develop and maintain positive relationships with...
-
Emergency Department Registered Nurse
3 days ago
Pittsburgh, Pennsylvania, United States UPMC - University of Pittsburgh Medical Center Full timeAt UPMC Magee-Womens Hospital, we are committed to delivering exceptional patient care and treatment in a fast-paced and unpredictable environment.About the JobThis is an exciting opportunity for a skilled and compassionate Emergency Department Registered Nurse to join our team. As a member of our care delivery team, you will be responsible for providing...
-
Emergency Department Registered Nurse
1 week ago
Pittsburgh, Pennsylvania, United States UPMC Full timeAbout the RoleWe are seeking a dynamic and skilled Emergency Department Registered Nurse to join our team at UPMC Mercy. As a full-time nurse in this fast-paced environment, you will be responsible for providing high-quality patient care to over 68,000 patients annually.Our 36-bed Level 1 Trauma Emergency Department is a primary cardiac and comprehensive...
-
Professional Staff Nurse
7 days ago
Pittsburgh, Pennsylvania, United States UPMC Full timeEmergency Department ProfessionalWe are seeking a highly skilled and compassionate Part Time Professional Staff Nurse to join our dynamic team in the Emergency Department at UPMC Passavant.About the JobThis role offers a unique opportunity to provide exceptional patient care, work collaboratively with experienced RNs, and contribute to a fast-paced and...
-
Emergency Department Nurse
1 week ago
Pittsburgh, Pennsylvania, United States UPMC Full timeOverviewUPMC Mercy's Emergency Department is a cutting-edge facility that handles over 68,000 patients annually. As a part-time Professional Staff Nurse, you will have the opportunity to provide emergency care in a fast-paced environment with high patient volume and acuity.
-
Medical Practitioner
4 days ago
Pittsburgh, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewAt UPMC St. Margaret, we are seeking a part-time Physician Assistant or Certified Registered Nurse Practitioner to join our team in the Emergency Department.Salary and BenefitsWe offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits including health and welfare benefits, retirement plan, and paid...
-
Patient Care Technician
2 months ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob SummaryUPMC is seeking a Patient Care Technician to support the Psychiatric Emergency Services (PES) at Western Psychiatric Hospital. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and contributing to the efficient functioning of the department.Key ResponsibilitiesAssure equipment malfunctions are reported...
-
Critical Care Nurse
7 days ago
Pittsburgh, Pennsylvania, United States UPMC Full timeAbout UPMC Shadyside">UPMC Shadyside is a Magnet-designated teaching hospital with a strong commitment to ongoing research and education. We are dedicated to providing high-quality patient care and are seeking a skilled Critical Care Nurse to join our team in the Emergency Department.">Job Summary">We are looking for a compassionate and detail-oriented...
-
Emergency Department Nurse Specialist
7 days ago
Pittsburgh, Pennsylvania, United States UPMC - University of Pittsburgh Medical Center Full timeOverview of UPMC Magee-Womens HospitalUPMC Magee-Womens Hospital is a renowned healthcare facility with over a century of experience in providing top-notch care to women throughout all stages of their lives. As a Magnet-designated hospital, we pride ourselves on our commitment to excellence and patient satisfaction.Salary and BenefitsThe salary for this...
-
Patient Services Ambassador
3 days ago
Pittsburgh, Pennsylvania, United States UPMC Full timeWe are seeking a highly motivated and detail-oriented individual to fill the role of Patient & Family Concierge - Senior at UPMC Magee-Womens Hospital.Salary: $55,000 - $75,000 per yearAs a key member of our healthcare team, you will provide exceptional customer service to patients, families, and visitors. This includes greeting patients warmly, providing...
-
Emergency Medicine Physician
7 days ago
Pittsburgh, Pennsylvania, United States TeamHealth Full timeWe are seeking a full-time Emergency Medicine Physician to join our team in the Pittsburgh metro area. As a Travel Physician with TeamHealth, you will have the opportunity to work clinical hours in Ohio and West Virginia while having your travel expenses covered.OverviewTeamHealth is a leading physician practice organization that offers a unique opportunity...
-
Pittsburgh, Pennsylvania, United States Physician Empire Full timeJoin Physician Empire as a Medical Director for Community Emergency Medicine in PennsylvaniaAbout the Role:We are seeking an experienced medical director to lead our community emergency medicine team. As a key member of our organization, you will be responsible for overseeing the daily operations of our emergency department and ensuring that our patients...